Appointment Lookup
802-552-4364
3231 Chicago Rd Reviews
Read reviews from customers who used our services at 3231 Chicago Rd
Total reviews
627
Average Rating
4.5/5
Tom was absolutely the best!! Very knowledgeable and pinpointed the problem right away. Thanks Tom!!
KATHY C,
Customer service response - Thank you for the 5-star review, Kathy! We're thrilled to hear that Tom provided knowledgeable service and quickly identified the problem.
Sears Home Services on 1729215381986
Tammy G,
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1729043170141
Sharon W,
Customer service response - Hi, thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1729043170087
Leonard F,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1728799111263
Tom was awesome He is definitely an expert in his field. He was really noce and explained everything. He worked dilligently to find the problem with the washer. Great to hear it is repairable!
Kathy S,
Customer service response - Thank you for the 5-star review, Kathy! We're thrilled to hear that Tom provided expert service and diligently worked to resolve the issue with your washer.
Sears Home Services on 1728192853343
Good Customer service explain everything In detail about my washer I will recommend this gentleman to anyone
Tanika V,
Customer service response - Thank you for the 5-star review, Tanika! We're thrilled to hear you received excellent customer service and detailed explanations about your washer.
Sears Home Services on 1727836534218
Trent Williams was amazing with his professionalism and knowledge concerning Refrigeration he was very prompt and quick I would prefer him anytime thanks
Isaac E,
Customer service response - Thank you for the 5-star review, Isaac! We're delighted to hear that Trent provided professional and knowledgeable service, and we appreciate your preference for him.
Sears Home Services on 1727751595455
Michele D,
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1727751319352
The technician was very professional and very honest with the repair. However if I would have spoken to a real repair person on the phone yesterday and explained in what was going on with my refrigerator and he thought maybe it was the compressor he could have told me that at that time if it is the compressor that is no longer available for my unit. Now I'm not 129 for someone to tell me that it's not fixable because they can't get the parts this is the second time that this is happened to me with the Sears repair I will never use Sears repair or never recommend them to a friend or anybody that I know. I'm out $129 for 11 minutes service that could have been stopped yesterday when someone would have said to me your compressor is no longer available for your year of Kenmore refrigerator and I could have still had the option to say well maybe it's not and have them come out now I will be looking for a new refrigerator but however it won't be Kenmore
Sharon L,
Customer service response - We apologize for the inconvenience and frustration you've experienced, Sharon. We appreciate your feedback and will use it to improve our service.
Sears Home Services on 1727582405988
margaret R,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1727396209238
