3231 Chicago Rd Reviews

Read reviews from customers who used our services at 3231 Chicago Rd


Total reviews

628


Average Rating

4.5/5

January 27, 2025
Overall rating

Technician was wonderful. finding somebody to talk to at Sears when you call is impossible. You should be able to talk to a real person

Vicky C,

Customer service response - Thank you for the 5-star review, Vicky! We're pleased to hear that the technician was wonderful, and we appreciate your feedback about the call experience.

Sears Home Services on 1738039544483

January 16, 2025
Overall rating

Prompt, professional, generous with time & advice. Gave several tips to check workings of freezer & fridge & maximize efficiency

donna D,

Customer service response - Thank you for the 5-star review, Donna! We're pleased to hear that our technician was prompt, professional, and generous with time and advice.

Sears Home Services on 1737076836522

January 15, 2025
Overall rating

trudi K,

Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on 1736998119984

January 14, 2025
Overall rating

Jim shared much practical info on how to keep this problem from happening again. Quick efficient service

Sandy L,

Customer service response - Thank you for the 5-star review, Sandy! We're pleased to hear that Jim provided practical information and quick, efficient service.

Sears Home Services on 1736914959416

January 14, 2025
Overall rating

Donna B,

Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1736914682212

June 02, 2026
Overall rating

The service technician Calvin was very nice, professional and informative. I highly recommend and request for any future concerns/issues.

Pamela T,

Customer service response - Thank you for the 5-star review, Pamela! We're pleased to hear that William was nice, professional, and informative, and appreciate your recommendation.

Sears Home Services on 1736823819139

January 13, 2025
Overall rating

Great service

carlella S,

Customer service response - Thank you for the 5-star review, Carlella! We're pleased to hear you received great service.

Sears Home Services on 1736824537228

January 12, 2025
Overall rating

Nat the technician who serviced my furnace was superb. He was very knowledgeable, helpful, pleasant and personable. He explained everything very clearly and showed me what was needed to be done. Thank you Nat!!

Carol S,

Customer service response - Thank you for the 5-star review, Carol! We're pleased to hear that Nat was knowledgeable, helpful, and provided clear explanations while servicing your furnace.

Sears Home Services on 1736743369877

January 13, 2025
Overall rating

Anna M,

Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on 1736823724121

January 13, 2025
Overall rating

Cynthia S,

Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on 1736823781348

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