3231 Chicago Rd Reviews
Read reviews from customers who used our services at 3231 Chicago Rd
Total reviews
628
Average Rating
4.5/5
Pedro from A & E Sears was prompt, courteous, and informative. He called early to let me know where I was on the list and an approximate time he would be coming. His diagnosis was thorough and his explanation was complete. As a first time customer, I would recommend service from A & E Sears.
Pamela M,
Customer service response - Thank you for sharing your positive experience, Pamela! We're thrilled to hear that Pedro provided excellent service and that you would recommend us.
Sears Home Services on 1725276494415
Julian was knowledgable and knew how to fix my dryer the first time. Thanks to him.
Richard M,
Customer service response - We're thrilled to hear about your positive experience with Julian's expertise. Thank you for sharing your feedback!
Sears Home Services on 1724996138626
Elisabeth B,
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1724208121385
He fixed my problem and explained everything to me in detail. Very knowledgeable and pleasant
Angelica C,
Customer service response - We're delighted to hear about your positive experience with our knowledgeable technician. Thank you for sharing your feedback!
Sears Home Services on 1724033831914
james F,
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1723771754921
Charlotte H,
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1723771754987
I had an appointment on a Saturday which the tech never showed up!! So I rescheduled for Monday and the tech was awesome! So I’m giving five stars because the tech that actually showed up was great!! Hope you guys work on the scheduling. It sucks to wait all day for no one to show up.
Asha M,
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1723517983526
Christine C,
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1723518041534
Vera B,
Customer service response - Hi, thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1723358138508
Did to conditions outside our control diagnosis is correct but we are disappointed if will not be covered by our warranty company but technician did a fine job.
Ruth H,
Customer service response - We appreciate your understanding of the external conditions and are sorry for any inconvenience regarding the warranty coverage. Thank you for acknowledging the efforts of our technician.
Sears Home Services on 1723083214096