3231 Chicago Rd Reviews
Read reviews from customers who used our services at 3231 Chicago Rd
Total reviews
628
Average Rating
4.5/5
Excellent technician. Really cares about the customer. He went far above the call of duty.
Yolanda W,
Customer service response - Thank you for acknowledging our technician's dedication and effort to go above and beyond. We truly appreciate your feedback!
Sears Home Services on 1718596375862
Terell was great!
antonella C,
Customer service response - Thank you for acknowledging Julian's hard work and integrity in fixing your washing machine; we truly appreciate it!
Sears Home Services on 1718675796478
Great tech, great job, and great service!
PJ A,
Customer service response - Thank you for your positive feedback! We're thrilled to hear you're happy with our technician and service.
Sears Home Services on 1718675896462
He was berry helpful letting know about my air conditioner
Ana E,
Customer service response - We're thrilled to hear you found our service helpful, especially with your air conditioner. Thank you for sharing your positive experience!
Sears Home Services on 1718676056153
Michelle M,
Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!
Sears Home Services on 1718593720449
I don’t know how to rate your service because my machine is still not fixed after 5 months and several repair attempts. The machine has been completely re done with parts and still not working so what that say about your service. I will let you think about that.
Hilda A,
Customer service response - I apologize for the delay in getting your repair completed and understand your frustration with the wait time due to the missing screw. We appreciate your patience and are grateful for your kind words about our technician's service.
Sears Home Services on 1718155643642
Bill B,
Customer service response - We're over the moon that you had a 5-star experience! Thank you for taking the time to share your positive rating for Sears Appliance Repair. Your satisfaction is our top priority, and we're here whenever you need us.
Sears Home Services on 1718160397660
David,
Customer service response - We're over the moon that you had a 5-star experience! Thank you for taking the time to share your positive rating for Sears Appliance Repair. Your satisfaction is our top priority, and we're here whenever you need us.
Sears Home Services on 1718160167942
The service technician was professional, knowledgeable and courteous. I would definitely recommend there services to a friend.
Kenneth D,
Customer service response - Thank you for your kind words and for recommending our service to others. We are thrilled to hear about your positive experience with our technician.
Sears Home Services on 1718159049273
Mr. Robert was timely, kind, courteous and very thorough in his repair. He phoned first to ask questions regarding the concerns of the machine. Once he started he knew exactly what the issue was just by listening to it. Repaired it in no time and provided tips!
Jacqueline A,
Customer service response - Thank you for taking the time to bring this to our attention, Jacqueline. We hate to see that you have had this kind of experience with Sears Appliance Repair and would love the opportunity to help out. If you would please message the name, address, and phone number associated with the service order to our Sears Home Services Facebook page at https://www.facebook.com/SearsHomeServices/, we will be able to see how we can assist you. We appreciate your business and look forward to addressing this matter.
Sears Home Services on 1717987351107