3231 Chicago Rd Reviews

Read reviews from customers who used our services at 3231 Chicago Rd


Total reviews

628


Average Rating

4.5/5

June 17, 2024
Overall rating

He was berry helpful letting know about my air conditioner

Ana E,

Customer service response - We're thrilled to hear you found our service helpful, especially with your air conditioner. Thank you for sharing your positive experience!

Sears Home Services on 1718676056153

June 16, 2024
Overall rating

Michelle M,

Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!

Sears Home Services on 1718593720449

September 19, 2024
Overall rating

I don’t know how to rate your service because my machine is still not fixed after 5 months and several repair attempts. The machine has been completely re done with parts and still not working so what that say about your service. I will let you think about that.

Hilda A,

Customer service response - I apologize for the delay in getting your repair completed and understand your frustration with the wait time due to the missing screw. We appreciate your patience and are grateful for your kind words about our technician's service.

Sears Home Services on 1718155643642

June 11, 2024
Overall rating

Bill B,

Customer service response - We're over the moon that you had a 5-star experience! Thank you for taking the time to share your positive rating for Sears Appliance Repair. Your satisfaction is our top priority, and we're here whenever you need us.

Sears Home Services on 1718160397660

June 11, 2024
Overall rating

David,

Customer service response - We're over the moon that you had a 5-star experience! Thank you for taking the time to share your positive rating for Sears Appliance Repair. Your satisfaction is our top priority, and we're here whenever you need us.

Sears Home Services on 1718160167942

June 11, 2024
Overall rating

The service technician was professional, knowledgeable and courteous. I would definitely recommend there services to a friend.

Kenneth D,

Customer service response - Thank you for your kind words and for recommending our service to others. We are thrilled to hear about your positive experience with our technician.

Sears Home Services on 1718159049273

July 24, 2024
Overall rating

Mr. Robert was timely, kind, courteous and very thorough in his repair. He phoned first to ask questions regarding the concerns of the machine. Once he started he knew exactly what the issue was just by listening to it. Repaired it in no time and provided tips!

Jacqueline A,

Customer service response - Thank you for taking the time to bring this to our attention, Jacqueline. We hate to see that you have had this kind of experience with Sears Appliance Repair and would love the opportunity to help out. If you would please message the name, address, and phone number associated with the service order to our Sears Home Services Facebook page at https://www.facebook.com/SearsHomeServices/, we will be able to see how we can assist you. We appreciate your business and look forward to addressing this matter.

Sears Home Services on 1717987351107

June 11, 2024
Overall rating

Dwon was professional, respectful and courteous. Locationed the problem right away, if we have another issue we would like to have him.

Gregory E,

Customer service response - We're thrilled to hear about your positive experience with Dwon and appreciate your kind words about his professionalism and efficiency. Thankkening you for choosing our service, and we'll be glad to have Dwon assist you again should any problems arise.

Sears Home Services on 1718067394492

June 07, 2024
Overall rating

The tec was great keep up the good work

Scott F,

Customer service response - Thank you for your positive feedback; we will definitely let our technician know they're doing great work!

Sears Home Services on 1717756364207

June 07, 2024
Overall rating

Great job by Dewon. Couldn't ask for a better technician. He was efficient, honest and did the job in record time. Thank you Dewon.

Gloria H,

Customer service response - We're thrilled to hear that Dewon met your expectations with his efficiency and honesty. Thank you for taking the time to acknowledge his great work.

Sears Home Services on 1717757734120

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