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3250 E Clear Lake Rd Reviews
Read reviews from customers who used our services at 3250 E Clear Lake Rd
Total reviews
46
Average Rating
4.3/5
Bronell did a great job and explained well what was needed for the repair.
Jim P,
Customer service response - Thank you for taking the time to leave us a review. We are glad to hear that Bronell did a great job and provided clear explanations for the repair. We appreciate your feedback.
Sears Home Services on 1706233417953
Gary D,
Great service fast and tech was very professional and knew what he was doing awesome service!.
Amber B,
Very prompt. Knew what he was doing and very friendly.
Gloria S,
The gentleman who came did a good job and arrived on time. The cost was way over priced. Had icemaker replaced and the device was $150 on their website. The bill they sent me was $490 for the device and installation. Nothing in writing. Can't talk to anyone when you call customer service just AI. They were prompt and he was easy to deal overall.
Bettye W,
Customer service response - Thank you for your feedback, Bettye. We're glad to hear the technician did a good job and was prompt, but we're sorry to hear about your concerns with the pricing and customer service. Please contact us directly so we can address your concerns.
Sears Home Services on 1768880804296
He was knowledgeable and help me with my problem. Courteous and polite.
Diana K,
Customer service response - Thank you for your review, Diana! We're glad to hear that our technician was knowledgeable, courteous, and polite while helping you with your problem.
Sears Home Services on 1753925013566
Technician was professional and informative
Susan J,
Customer service response - Thank you for your review, Susan! We're glad to hear that our technician was professional and informative.
Sears Home Services on 1753066287331
Tech was very personable. Couldn't do anything as part was not available. Gave me general idea of part cost and labor . He felt it was control board failure, as automatic defrost was not working properly.
Barbara B,
Customer service response - Thank you for your feedback, Barbara. We're glad to hear our technician was personable and provided you with helpful information, even though the part wasn't available.
Sears Home Services on 1728552268051
This is the second time we have had service in this ice maker. The first time we were told they were ordering a new ice maker and then no one ever returned with the part. Now it is been repaired again and nothing replaced. Each time we are charged and nothing is really fixed. Do we ever get the new replacement?
Phyllis B,
After multiple attempts to repair my washer no one was able to do so and the machine is only 5 years old!
Deanne L,
Customer service response - We apologize for the trouble you've faced, Deanne. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1727238196119
