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104 White Oaks Mall Reviews
Read reviews from customers who used our services at 104 White Oaks Mall
Total reviews
92
Average Rating
4.5/5
Bronell is a great tech. However, we have still not had our refrigerator fixed. Since he left on Tuesday our freezer and fridge have not been at the required temperatures. The unit has not been running consistently since before Christmas. Sometimes we are able to make it run by fooling with the switches but the unit is not running or turning on on its own. What do we do now?
Barbara B,
Customer service response - Thank you for taking the time to leave a review and provide feedback on our technician, Bronell. We apologize for any inconvenience you have experienced with your refrigerator not being fixed and not running consistently. We would recommend reaching out to our customer service team so that we can assist you further and resolve the issue as soon as possible.
Sears Home Services on 1705677143784
John T,
Customer service response - Your excellent rating made our day! Thank you for choosing Sears Appliance Repair, and we hope your positive experience with our Appliance Repair service leads you to recommend us to friends and family.
Sears Home Services on 1707175179582
Jodie L,
very polite and efficient
Melissa F,
Paul S,
Harry L,
Helen E,
Bronell was great- helpful, professional, and experienced! I greatly appreciate the service he provided.
Julie K,
I've had service from Sears appliance repair multiple times and I've always been satisfied. Both techs (Don & Bronell) have been knowledgeable and efficient. My only complaint is not getting a narrower time to expect service. It's a range from 8 am to 5 pm, so there's no way to schedule any other activity for the day. The system sends a text when the tech is on the way. That's the reason for taking off a star. It seems to me that there could easily be an adjusted time given once the routing schedule has been set for the day.
Coreen H,
Customer service response - Thank you for your feedback, Coreen. We're glad to hear Don and Bronell have been knowledgeable and efficient, but we're sorry for the inconvenience with the scheduling. Please contact us directly so we can address this issue further.
Sears Home Services on 1773360741839
Service man was good However it still does not work
Lisa H,
Customer service response - Thank you for your feedback, Lisa. We're glad to hear the service man was good, but we're sorry your issue persists. Please contact us directly so we can assist you further.
Sears Home Services on 1746687873682
