Appointment Lookup
802-552-4364
117 S Center St Reviews
Read reviews from customers who used our services at 117 S Center St
Total reviews
83
Average Rating
4.7/5
Scott B,
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1746769305421
My gas dryer needed repair and I was happy to find that Sears was still doing appliance repair service. The technician, Jerel, identified the problem, explained the necessary repairs needed and the cost and fixed the dryer. I am very happy with the whole process and glad to have my dryer running like new.
tlgolfer2008,
Customer service response - Thank you for your positive review! We're glad to hear that Jerel was able to fix your dryer and that you're happy with the service.
Sears Home Services on 1746144514051
Luiz the technician was great! Very professional and very thorough. I have no complaints with the work and the service he provided. My only complaint with Sears Repair is that my appt was for Friday, but he didn't show up until Saturday. My window for Friday was 8am-5pm, and at 4:45pm I received a text telling me the appt was rescheduled to the next day. I never received any updates during the day. I rearranged my schedule for Friday and stayed home all day waiting. Rescheduling to Saturday was not a big problem since we were anxious to get our fridge fixed after 2+ weeks. But waiting until 4:45pm on Friday to inform me was very frustrating. Plus, my date was scheduled over 2-weeks ago so you would think our job would have had a higher priority. Would have liked to have received some kind of credit or coupon for the inconvenience. Sears needs to work on the scheduling and automated systems they have so customers are better informed. Plus, a time window of 8am-5pm is ridiculous in today's busy world.
Miles S,
Customer service response - Thank you for your feedback, Miles. We're glad Luiz provided great service, but we apologize for the scheduling issues and lack of timely updates. Your comments will help us improve our scheduling system.
Sears Home Services on 1745192692303
Ivan G,
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1745195063425
Micheal, good guy and very knowledgeable.
Daniel B,
Customer service response - Thank you for your positive review, Daniel! We're glad to hear that Micheal was knowledgeable and provided good service.
Sears Home Services on 1744761061827
Serviceman efficient and professional
Fern S,
Customer service response - Thank you for your positive review, Fern! We're glad to hear our serviceman was efficient and professional.
Sears Home Services on 1744592077834
Lidia S,
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1743044778101
jim R,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1742181804202
Repair person was very knowledgeable help me out to the fullest very satisfied
Bryan C,
Customer service response - Thank you for your positive review, Bryan! We're glad to hear that our repair person was knowledgeable and that you are very satisfied with the service.
Sears Home Services on 1738127959345
Thanks for checking all 6 appliances
Judy M,
Customer service response - Thank you for your review, Judy! We're glad we could assist with checking all your appliances.
Sears Home Services on 1738039138880
