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1801 Normantown Road Reviews
Read reviews from customers who used our services at 1801 Normantown Road
Total reviews
189
Average Rating
4.4/5
Josh did a great job keeping the appointment. Appreciate the photos.
HK W,
Customer service response - Thank you for your review, HK Wilson! We're happy to hear that Josh did a great job and that you appreciated the photos.
Sears Home Services on 1747025899653
diane C,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1747026485460
Jeanne K,
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1746664693661
He found the problem, showed me the problem and fix the problem. Thanks you so much.
Lois L,
Customer service response - Thank you for your review, Lois! We're happy to hear that our technician found, showed, and fixed the problem for you.
Sears Home Services on 1746492373190
Josh was efficient and professional. He explained the service needed and follow-up.
N B,
Customer service response - Thank you for your review, N Bing! We're happy to hear that Josh was efficient, professional, and informative about the service needed and follow-up.
Sears Home Services on 1745286105495
Jerel was amazing! He knew exactly what my issue was and fixed it quickly! He was also very nice to talk to.
Matt O,
Customer service response - Thank you for your review, Matt! We're happy to hear that Jerel was amazing, quickly resolved your issue, and was nice to talk to.
Sears Home Services on 1744591472850
Technician was outstanding answered every question I had and fixed issue with our washer. I can't thank him enough for his hard work and expertise.
Jesus T,
Customer service response - Thank you for your review, Jesus! We're happy to hear that our technician was outstanding, answered all your questions, and fixed the issue with your washer.
Sears Home Services on 1743987871674
Chuck was courteous and clear about what was wrong with our appliance and explained simply enough what work needed to be done. The resulting repair was easy and Chuck narrated each step so I would understand. I had reached the end of my expertise on the issue quickly, so it was great to have a knowledgeable and experienced technician arrive so quickly! Making an appointment on the website was simple and the reminders via text allowed me to track where I was in the order of the day's service tickets. Will continue using Sears Home Services, for sure.
John H,
Customer service response - Thank you for your review, John! We're happy to hear that Chuck was courteous and clear, and that you found the appointment process and service reminders helpful.
Sears Home Services on 1743988340516
Lauren P,
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1743643372662
Steve was extremely knowledgeable and recommended appropriate solutions. The parts price was very surprising and significantly more than the corresponding parts through Sears Parts Direct
Keith C,
Customer service response - Thank you for your review, Keith! We're happy to hear that Steve was knowledgeable and recommended appropriate solutions. We appreciate your feedback on the parts pricing.
Sears Home Services on 1742733381383
