1801 Normantown Road Reviews

Read reviews from customers who used our services at 1801 Normantown Road


Total reviews

186


Average Rating

4.4/5

December 04, 2025
Overall rating

Very pleasant, did an excellent job and I have heat‼️‼️

Beverly G,

Customer service response - Thank you for your review, Beverly! We're happy to hear that you found the service pleasant and that you now have heat.

Sears Home Services on 1764806888614

November 23, 2025
Overall rating

Pleased with the quick professional service. Improvements you can make is to have a real human contact for customer service. I found that dealing with the website and AI assistants only may have caused delays in getting my repair as well as being overcharged. VERY confusing!

Clethelia L,

Customer service response - Thank you for your review, Clethelia! We're happy to hear you were pleased with the quick professional service. We appreciate your feedback on the customer service process and will work to improve it.

Sears Home Services on 1763950665761

November 17, 2025
Overall rating

Our tech was great!

Erik V,

Customer service response - Thank you for your review, Erik! We're happy to hear that your tech was great.

Sears Home Services on 1763429972812

November 16, 2025
Overall rating

Bill P,

Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on 1763346793382

November 06, 2025
Overall rating

carol C,

Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on 1762473130765

October 28, 2025
Overall rating

Monica A,

Customer service response - Hi, thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on 1761612441273

October 26, 2025
Overall rating

Eric L,

Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on 1761533119387

October 21, 2025
Overall rating

Very knowledgeable and prompt with service.

Kim S,

Customer service response - Thank you for your review, Kim! We're happy to hear that you found our service knowledgeable and prompt.

Sears Home Services on 1761087470844

October 19, 2025
Overall rating

Very professional

Rodney C,

Customer service response - Thank you for your review, Rodney! We're happy to hear that you found our service very professional.

Sears Home Services on 1760924610819

October 16, 2025
Overall rating

Mr. Thomas is a senior technician with Sears Home Service. He is a very knowledgeable individual that knows his trade well and takes care of problems promptly, while also carrying on pleasant conversation with the client. I highly recomend him and anyone who gets him as a technician is very lucky.

Ronald S,

Customer service response - Thank you for your review, Ronald! We're happy to hear that Mr. Thomas was knowledgeable, prompt, and pleasant during your service.

Sears Home Services on 1760575908962

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