1801 Normantown Road Reviews

Read reviews from customers who used our services at 1801 Normantown Road


Total reviews

189


Average Rating

4.4/5

October 21, 2025
Overall rating

Very knowledgeable and prompt with service.

Kim S,

Customer service response - Thank you for your review, Kim! We're happy to hear that you found our service knowledgeable and prompt.

Sears Home Services on 1761087470844

October 19, 2025
Overall rating

Very professional

Rodney C,

Customer service response - Thank you for your review, Rodney! We're happy to hear that you found our service very professional.

Sears Home Services on 1760924610819

October 16, 2025
Overall rating

Mr. Thomas is a senior technician with Sears Home Service. He is a very knowledgeable individual that knows his trade well and takes care of problems promptly, while also carrying on pleasant conversation with the client. I highly recomend him and anyone who gets him as a technician is very lucky.

Ronald S,

Customer service response - Thank you for your review, Ronald! We're happy to hear that Mr. Thomas was knowledgeable, prompt, and pleasant during your service.

Sears Home Services on 1760575908962

October 02, 2025
Overall rating

Kathleen B,

Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on 1759458676689

October 01, 2025
Overall rating

Jerel was awesome! Explained everything clearly and was helpful; even came a day early for the second visit to add in the ordered part! Highly recommend!!

Patty R,

Customer service response - Thank you for your review, Patty! We're happy to hear that Jerel was awesome, clear in his explanations, and helpful with the early visit.

Sears Home Services on 1759377244290

September 30, 2025
Overall rating

kyle T,

September 22, 2025
Overall rating

Came at a good time. Didn't have to wait all day. Very patient and nice .

MAttie T,

Customer service response - Thank you for your review, Mattie! We're happy to hear that the timing was convenient and that you found our service patient and nice.

Sears Home Services on 1758502011435

September 21, 2025
Overall rating

I normally don’t like Sears but my warranty company used them. I can say the technician was awesome and fast. The best service I’ve had thus far.

Joseph J,

Customer service response - Thank you for your review, Joseph! We're happy to hear that the technician provided awesome and fast service, exceeding your expectations.

Sears Home Services on 1758503035706

September 17, 2025
Overall rating

The tech was great that's who gets the 5 stars but I didn't need a repair just a tune-up and I was charged $139 dollars that's ridiculous I paid twice the price.

Venice T,

Customer service response - Thank you for your review, Venice! We're happy to hear the tech was great. We apologize for any confusion regarding the pricing and appreciate your feedback.

Sears Home Services on 1758158939026

September 17, 2025
Overall rating

Tony F,

Customer service response - Hi, thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on 1758162204065

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