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802-552-4364
1801 Normantown Road Reviews
Read reviews from customers who used our services at 1801 Normantown Road
Total reviews
189
Average Rating
4.4/5
Saul was efficient and on time for the appointment. I sent a photo of my icemaker problem to the AI customer service agent, and the photo was never sent to Saul. If the photo had been sent to him early, he could’ve ordered an icemaker replacement and had the maintenance cared for in one trip. Instead, he diagnosed the problem, ordered the replacement, then came back about 1.5 weeks later with the replacement part.
Leonard J,
Customer service response - Thank you for your review, Leonard! We're happy to hear that Saul was efficient and on time. We appreciate your feedback about the photo not being sent and will work to improve this process.
Sears Home Services on 1754279406522
justin B,
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on 1754012202607
Needed water line repair for refrigerator. Replaced immediately after part arrival. Saul, the technician was friendly and very professional .
Frank H,
Customer service response - Thank you for your review, Frank! We're happy to hear that Saul was friendly and professional, and that your water line repair was handled promptly.
Sears Home Services on 1753659684478
Great job repairing our water line on our refrigerator
Jason K,
Customer service response - Thank you for your review, Jason! We're happy to hear that the water line repair on your refrigerator was done well.
Sears Home Services on 1753660141291
Michael M,
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1753662734441
Rasheed A,
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on 1752808587092
Anita L,
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1752627209942
Great experience with Charles. Came on time, got right to work and was straight with us that it was time to get a new washer. Friendly and experienced. I will call Sears again for appliance help.
Ken F,
Customer service response - Thank you for your review, Ken! We're happy to hear that Charles provided a great experience and was both friendly and experienced.
Sears Home Services on 1752453583775
Chuck was great. Very nice and professional and the repair work was done quickly.
Lisa L,
Customer service response - Thank you for your review, Lisa! We're happy to hear that Chuck was great, professional, and completed the repair work quickly.
Sears Home Services on 1751867342701
Jeffery D,
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1750836176789
