1801 Normantown Road Reviews

Read reviews from customers who used our services at 1801 Normantown Road


Total reviews

186


Average Rating

4.4/5

May 06, 2025
Overall rating

He found the problem, showed me the problem and fix the problem. Thanks you so much.

Lois L,

Customer service response - Thank you for your review, Lois! We're happy to hear that our technician found, showed, and fixed the problem for you.

Sears Home Services on 1746492373190

April 21, 2025
Overall rating

Josh was efficient and professional. He explained the service needed and follow-up.

N B,

Customer service response - Thank you for your review, N Bing! We're happy to hear that Josh was efficient, professional, and informative about the service needed and follow-up.

Sears Home Services on 1745286105495

April 14, 2025
Overall rating

Jerel was amazing! He knew exactly what my issue was and fixed it quickly! He was also very nice to talk to.

Matt O,

Customer service response - Thank you for your review, Matt! We're happy to hear that Jerel was amazing, quickly resolved your issue, and was nice to talk to.

Sears Home Services on 1744591472850

April 06, 2025
Overall rating

Technician was outstanding answered every question I had and fixed issue with our washer. I can't thank him enough for his hard work and expertise.

Jesus T,

Customer service response - Thank you for your review, Jesus! We're happy to hear that our technician was outstanding, answered all your questions, and fixed the issue with your washer.

Sears Home Services on 1743987871674

April 06, 2025
Overall rating

Chuck was courteous and clear about what was wrong with our appliance and explained simply enough what work needed to be done. The resulting repair was easy and Chuck narrated each step so I would understand. I had reached the end of my expertise on the issue quickly, so it was great to have a knowledgeable and experienced technician arrive so quickly! Making an appointment on the website was simple and the reminders via text allowed me to track where I was in the order of the day's service tickets. Will continue using Sears Home Services, for sure.

John H,

Customer service response - Thank you for your review, John! We're happy to hear that Chuck was courteous and clear, and that you found the appointment process and service reminders helpful.

Sears Home Services on 1743988340516

April 02, 2025
Overall rating

Lauren P,

Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1743643372662

March 23, 2025
Overall rating

Steve was extremely knowledgeable and recommended appropriate solutions. The parts price was very surprising and significantly more than the corresponding parts through Sears Parts Direct

Keith C,

Customer service response - Thank you for your review, Keith! We're happy to hear that Steve was knowledgeable and recommended appropriate solutions. We appreciate your feedback on the parts pricing.

Sears Home Services on 1742733381383

March 13, 2025
Overall rating

Carlette B,

Customer service response - Hi, thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on 1741826551720

February 05, 2025
Overall rating

Very friendly and thorough at doing his job!

Marcus M,

Customer service response - Thank you for your review, Marcus! We're happy to hear that our technician was friendly and thorough.

Sears Home Services on 1738810037227

January 27, 2025
Overall rating

Jose A,

Customer service response - Thanks for the great rating! We're glad you had a good experience. If you have any suggestions on how we can make it even better, we'd love to hear them.

Sears Home Services on 1738038863799

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