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2200 W War Memorial Dr Ste 998 Reviews
Read reviews from customers who used our services at 2200 W War Memorial Dr Ste 998
Total reviews
258
Average Rating
4.6/5
Dennis H,
Customer service response - Thanks for the great rating, Dennis! We're glad you had a good experience. If you have any suggestions on how we can make it even better, we'd love to hear them.
Sears Home Services on 1758504071739
Mark D,
Customer service response - Hi , thanks for the 4-star review! We're always looking to improve, so if you have any feedback, please let us know. We appreciate your support!
Sears Home Services on 1754365204984
Dave E,
Customer service response - Thanks for the great rating! We're glad you had a good experience. If you have any suggestions on how we can make it even better, we'd love to hear them.
Sears Home Services on 1754012083484
Kristin B,
Customer service response - Thanks for the great rating, Kristin! We're glad you had a good experience. If you have any suggestions on how we can make it even better, we'd love to hear them.
Sears Home Services on 1749779266912
Michael was very helpful. Gave me an estimate of charges to repair my washer and agreed better off to replace. Friendly, not pushy and right on time.
Diane H,
Customer service response - Thank you for your review, Diane! We're glad to hear that Michael was helpful, friendly, and provided you with a clear estimate for your washer repair.
Sears Home Services on 1747092803077
My technician was polite and answered all my questions. He followed 2 technicians who diagnosed and began the work on my cloths dryer. When he finished what others began, he tested it and cleaned up after his work. But the dryer is still shutting down before completing the cycle setting even on timed setting.
Michael R,
Customer service response - We apologize for any inconvenience you experienced with your dryer. Thank you for taking the time to leave a review, and we appreciate your feedback.
Sears Home Services on 1707325142932
He forgot to rescue the dishwasher before he left.
T B,
Customer service response - We apologize for any inconvenience caused by our technician forgetting to rescue your dishwasher before leaving. Thank you for bringing this to our attention and we will take immediate action to ensure it doesn't happen again.
Sears Home Services on 1705478499502
Both technicians were pleasant and on time but it took three visits to get the dryer fixed. It was tough I guess to recognize the problem. Mike was especially good.
Jim S,
Very well done , quick on time , professional Very expensive!!! 319 $ for first one visit and 25 minutes of labor.
Nela K,
Customer service response - We apologize for the pricing concerns, Nela. Thank you for your feedback, and we're glad to hear the service was quick and professional.
Sears Home Services on 1772155905206
Got a new fridge 1 yr and 6 months ago. In September of 2024. The fridge stopped cooling properly. I called for a repair guy to come. Made an appointment for a Saturday. Got the email confirmation. Waited all day on Saturday. Repair guy never came. Few months go by and we schedule another appointment. Waited all day once again. Someone did come. But it was delivery people not repair people. Wasted a day of waiting. Made another appointment for repair guy Mike to come. He arrived. Noted there was a problem with the fridge. Said it needed a new part. He ordered the part. Waited a week for the part and next appointment for the repair. Mike came and repaired the machine and said it was good to go!! The next day the fridge was 44 degree, again the fridge is set to 33 degrees. Made another appointment. Mike came out again and said yes it's not cooling properly still. Ordered another part and made an appointment for the following week on January 27th. Waited all day on the 27th. Nobody showed up. Got a text message at 427pm stating that yiur technician is unable to make the appointment and a new appointment has been made for January 30th. January 30th Mike arrives. Goes to the fridge and looks at the temp Guage. Which states 38 degrees. The fridge is set at 33 degrees. He then states. "Well it feels colder then 38 degrees" . He then proceeds to repair the fridge. Which took a whole 5 mins for him to repair it. I am not happy that it has taken this many trips out to repair a fridge. And not guarante the fridge is even going to work properly.
Allie C,
Customer service response - We apologize for the repeated issues and inconvenience, Allie. We appreciate your patience and feedback as we work to ensure your fridge is properly repaired. Please contact us directly if the problem persists.
Sears Home Services on 1738469221437
