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2200 W War Memorial Dr Ste 998 Reviews
Read reviews from customers who used our services at 2200 W War Memorial Dr Ste 998
Total reviews
258
Average Rating
4.6/5
Sears said that they could not do the air conditioner check up until it was warm.
Sandra C,
Customer service response - We apologize for the trouble you've faced. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1762300807437
Did not schedule. The soonest they could send somebody was 2 weeks out. Completely useless and reliant on AI for scheduling.
TEMPLEHOFF A,
Customer service response - We're very sorry for the frustration and poor communication you've experienced. Please visit searshomeservices.com or call 1-800-469-4663 so we can work on resolving this for you. Thank you for letting us know.
Sears Home Services on 1759113532529
wanda S,
Customer service response - We want to apologize for your experience and for any inconvenience caused. Please reach out to us at searshomeservices.com or call 1-800-469-4663 so we can address this issue and help make things right. Thank you for sharing.
Sears Home Services on 1758503990192
No repair was needed. AHS submitted the wrong request.
Marva J,
Customer service response - We apologize for the trouble you've faced, Marva. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1757298333000
Issue was never fixed but ticket was closed . They took 2 months just to figure out issue , then said we cannnot do it and closed the ticket.
Kamal B,
Customer service response - We're really sorry to hear about your experience. This isn’t the service we aim to provide. Please visit searshomeservices.com or call 1-800-469-4663 so we can help resolve this for you. Thanks for giving us a chance to make it right.
Sears Home Services on 1754879309673
It took weeks , 4 days off work to finally have someone show up to tell me they won't fix refrigerator. I have had the payments taken out every month and now the tech tells me I have to pay to fix it and it should just be junked and replaced... by me. How does this work? You never get to talk to a Real person and just get runaround from AT or what ever. Not happy and not finished with them. Always had Kenmore products and never had this problem with communication in past. And then told SOL. That will be $139.00.
Rikki G,
Customer service response - We apologize for the trouble you've faced, Rikki. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1750118542747
Do not use! Their scheduling system is thru AI only, I have had multiple issues with getting parts delivered to my house and appointment times, you can not reach a person. Even there online chat is AI. Another waisted morning with no fix of my washing machine and of course I have already been charged. Update, the number provided for me to call is their AI number, still no one to talk to! No prompts ask about an issue and to talk to a person. What a farce!
Insane J,
Customer service response - We apologize for the trouble you've faced. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1749436040454
It's not Micheal's fault, but the refrigerator now has a gurgling noise that it never had before. Can someone call me and advise as to what the issue could be. I paid $500 for about 30 minutes of labor, I feel like the job isn't exactly done yet!
Robert C,
Customer service response - We apologize for the trouble you've faced, Robert. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1746400128356
Sears Technician was on time; but he didn’t have the replacement parts in his truck, nor could he find one in his computer. I am waiting for the repair to be completed. I will update again when it is done.
Subrat S,
Customer service response - Thank you for your review, Subrat! We're glad to hear the technician was on time, and we appreciate your patience as we work to complete the repair.
Sears Home Services on 1744592753537
Automated not acceptable could not get proper information going a place where I can talk to a human
ross S,
Customer service response - We apologize for the trouble you've faced. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1744243662221
