Appointment Lookup
802-552-4364
2200 W War Memorial Dr Ste 998 Reviews
Read reviews from customers who used our services at 2200 W War Memorial Dr Ste 998
Total reviews
258
Average Rating
4.6/5
Unable to repair the appliance. More annoyingly, sighed, cussed, and complained throughout the entire repair process.
Stephen W,
Customer service response - We apologize for the trouble you've faced, Stephen. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1732237147924
Did nothing but take the top off and agree there is a toxic burning plastic smell and said he could replace the fan for $500, but probably wouldn't fix it. He did nothing else and charged me $119. I will be charging back the $119. The number provided is the standard number that forwards you to foreign lands for service dispatch. I will be charging back the $119 on my credit card if they proceed to process it. No help when contacted 3 times. Charged $119 on card after disputed
Xtremsounds H,
Customer service response - We apologize for the trouble you've faced. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1729216799527
Was told repair would be done Aug 29. Tech showed up late. Was rude and informed me that he was to high up the rankings to get fired so he does repairs when he wants. Got a message from sears while he was in my driveway saying sorry tech could make it. Then pushed out my repair to Sept 18. That day came he had 1 stop before mine at noon. Never showed up. I got another message from sears say I reschedule my appointment til October so now I'm going on 3 months without a stove, I have the part and the tech said it would take 15 minutes when he decided to do it.
Stefanie,
Customer service response - We apologize for the trouble you've faced, Stefanie. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1726787688124
Technician never showed up! Pissed off!!!!
Darryl S,
Customer service response - We are truly sorry to hear about your 1-star rating and the disappointment you experienced with your Sears Appliance Repair service. Your feedback is important to us, and we would appreciate the opportunity to learn more about the specific issues you encountered. Please send us a message at https://www.facebook.com/SearsHomeServices/ so that we can discuss your concerns and work towards a resolution. We value your business and hope to have the chance to make it right.
Sears Home Services on 1719792518052
The problem it’s worse then when he came and he said he fix some lines and it’s not working he don’t try to fix it I’m no pleased with this performance and he don’t know how to fix Refrigerators now the Freezer not working he said he Defrosted it and he said it’s going to keep Freezing over I’m not happy he was not at my house that long I don’t know why I need to keep paying for a service that’s not working :I heed this to be fix water all over my kitchen my wife is not happy hope not help asap Before damaged my floors
brian R,
Customer service response - We are truly sorry to hear about your 1-star rating and the disappointment you experienced with your Sears Appliance Repair service. Your feedback is important to us, and we would appreciate the opportunity to learn more about the specific issues you encountered. Please send us a message at https://www.facebook.com/SearsHomeServices/ so that we can discuss your concerns and work towards a resolution. We value your business and hope to have the chance to make it right.
Sears Home Services on 1719474531971
Rocky D,
Customer service response - Hi Rocky, we want to express our sincerest apologies for the experience you had with our Sears Appliance Repair. We would like to make things right and ensure your satisfaction. Please contact us directly at https://www.facebook.com/SearsHomeServices/ so that we can discuss your concerns in more detail and find a suitable resolution.
Sears Home Services on 1719142687636
Had a compressor go bad on a 6yo kenmore refrigerator. Still had 10yr parts warranty on compressor. They came out diagnosed with the issues as the compressor. I had to pay the $600 labor to replace the compressor. The next day, the fridge was still at 70 degrees. I decided to purchase a new fridge and try to get my money back for the failed repair. It's been 10 days so far, and I have had zero luck just getting the constant run around.
Rick L,
Customer service response - Thank you for taking the time to bring this to our attention, Rick. We hate to see that you have had this kind of experience with Sears Appliance Repair and would love the opportunity to help out. If you would please message the name, address, and phone number associated with the service order to our Sears Home Services Facebook page at https://www.facebook.com/SearsHomeServices/, we will be able to see how we can assist you. We appreciate your business and look forward to addressing this matter.
Sears Home Services on 1713221772073
The technician replaced the part on the washer. When I used it, it still didn't drain properly. Have to call again to get a tech out.
Judy W,
Customer service response - Thank you, Judy, for taking the time to provide us with your rating and review. We are sorry to hear you have not had a good experience with our Sears Appliance Repair service. If you would please message us with the name, address, and phone number associated with the service order to https://www.facebook.com/SearsHomeServices/, we will be able to see how we can help out. We appreciate your business and look forward to assisting you with this matter.
Sears Home Services on 1707356112705
