2 Orland Square Dr Reviews
Showing most recent reviews from verified customers of Sears Home Services
Odell W
Technician was great. Very careful with the repair of my washer. There was a bad drain pump and the technician was quick to diagnose the problem. He ordered the part and installed it today. He was a great guy. Keep technicians like him around they bring a certain customer service value to the table. In this day and age that’s important!
Customer service response - Thank you for acknowledging our technician's dedication and the value they add to our customer service. We're thrilled to hear about your positive experience and will certainly aim to maintain this standard.
Sears Home Services on July 03, 2024
Hythem Z
Customer service response - A big thank you, Hythem, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on June 27, 2024
Steve R
Get tech
Customer service response - Thank you for taking the time to leave a review. We're glad to hear you were satisfied with our service!
Sears Home Services on June 23, 2024
Jim W
Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!
Sears Home Services on June 21, 2024
Pam H
Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!
Sears Home Services on June 20, 2024
Ed C
Customer service response - A big thank you, Ed, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on June 16, 2024
Sean D
Good technician very polite and professional.
Customer service response - Thank you for your positive feedback, we're glad to hear about your satisfaction with our technician's professionalism and politeness.
Sears Home Services on June 13, 2024
Maria C
Roberto was great! Super respectful and explained everything very well! I would definitely recommend Sears’s Appliance repair based on this experience alone! If I could request him on every service call, I would!
Customer service response - We're thrilled to hear about your positive experience with Roberto and sincerely appreciate your recommendation of Sears’s Appliance Repair. Thank you for sharing your feedback!
Sears Home Services on June 05, 2024
Ghani S
Customer service response - Thank you so much for the fantastic 5-star rating, Ghani! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!
Sears Home Services on June 03, 2024
Peggy S
The man checked the dishwasher, washing machine and dryer. He was very professional. He said a different person must be scheduled to check our kitchen refrigerator. It wasn't on his orders. THE other man that came for the refrigerator, only checked the temperature. He didn't pull out the refrigerator to check anything. He only gets 1 STAR. You sent him all over Chicago land. Why didn't the first man check all four appliances? He was thorough.
Customer service response - Thank you for your feedback. We apologize for any inconvenience with the scheduling for your refrigerator and appreciate your kind words about our professionalism.
Sears Home Services on June 03, 2024
