2 Orland Square Dr Reviews
Read reviews from customers who used our services at 2 Orland Square Dr
Total reviews
276
Average Rating
4.5/5
Robert M,
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1765242366763
Confessor was here today for the second time to fix the icemaker on my Samsung Bespoke fridge. He replaced a new part that had froze over that we didn’t realize at the first visit. He was very knowledgeable and fixed the issue in a very timely manner. HE was EXCELLENT…however, Sears, your AI system that’s replacing human customer service has failed miserably! I’m praying I don’t have any more issues that I would need to use this company again merely because of the AI system. Sad…
Tami K,
Customer service response - Thank you for your feedback, Tami! We're glad to hear Confessor provided excellent service and resolved the issue. We apologize for the inconvenience with our AI system and appreciate your input.
Sears Home Services on 1765162945664
Izzy was fabulous! He completed the job quickly and was polite and friendly . Don’t send anyone else to my house please.
Catherine S,
Customer service response - Thank you for your positive feedback, Catherine! We're glad to hear that Izzy provided quick, polite, and friendly service.
Sears Home Services on 1765162952350
Armando puts his heart into his work - this is why we buy Sears products.
Scott M,
Customer service response - Thank you for your positive feedback, Scott! We're glad to hear that Armando's dedication to his work enhances your experience with Sears products.
Sears Home Services on 1764807056200
Mark C,
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1764556726510
Repairman was able to fix the ice maker without using the parts ordered by dethawing the water line manually. He was very knowledgeable and explained how the mechanism and everything works. Very happy and thankful for the extended warranty!
Tami K,
Customer service response - Thank you for your positive feedback, Tami! We're glad to hear that our repairman was knowledgeable and could fix your ice maker effectively.
Sears Home Services on 1762737920363
The technician was very knowledgeable, and did a great job!
Daniel,
Customer service response - Thank you for your positive feedback, Daniel! We're glad to hear that our technician was knowledgeable and did a great job.
Sears Home Services on 1762299983689
The services were excellent : quick, fast and efficient. The tech cared about his work and the equipment in my home. I’ll gladly be in any commercial if so desired b
Aldophus K,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1762300906537
Great personality, friendly and to the point
Dennis K,
Customer service response - Thank you for your positive feedback, Dennis! We're glad to hear that you found our service friendly and straightforward.
Sears Home Services on 1761532009033
Jayme H,
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1761094457047