2 Orland Square Dr Reviews
Read reviews from customers who used our services at 2 Orland Square Dr
Total reviews
276
Average Rating
4.5/5
Very knowledgeable and helpful!
Hubert N,
Customer service response - Thank you for your positive feedback, Hubert! We're glad to hear that you found our service knowledgeable and helpful.
Sears Home Services on 1755215057355
I have to say that the workers knew there stuff and they were very respectful. I give the workers a A +. I have to say dealing with customer service and setting up appointments was a 2-3 star max. Canceled The appointment on me for no reason and they made me wait at home all day to cancel last minute. Only reason why I’m giving the five stars is because the gentleman who came over to my house did a great job
wally A,
Customer service response - Thank you for your feedback, Wally! We're glad to hear that our technicians did a great job and were respectful. We apologize for the inconvenience with scheduling and appreciate your patience.
Sears Home Services on 1755042904585
Great service tech. If he was working in the Sears store Sears might still be in the retail business. I hope all your people are that good.
John M,
Customer service response - Thank you for your positive feedback, John! We're glad to hear that our service tech made such a great impression.
Sears Home Services on 1755043359893
Excellent and efficient
Cynthia O,
Customer service response - Thank you for your positive feedback, Cynthia! We're glad to hear you found our service excellent and efficient.
Sears Home Services on 1754877123607
Fred B,
Customer service response - Thank you for the 4-star rating! We're thrilled you had a good experience. If there's anything we can do to make it a 5-star one, feel free to reach out.
Sears Home Services on 1754880071797
Bob K,
Customer service response - Hi , thanks for the 4-star review! We're always looking to improve, so if you have any feedback, please let us know. We appreciate your support!
Sears Home Services on 1754880128098
Joseph B,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1754639104116
Yvonne G,
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on 1754639104356
John B,
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on 1753748046327
The representative that came out Confessor C did a thorough inspection and he was fantastic at explaining what had happened. He pointed out where I could view instructions on the door that covered what happened to my fridge and what you could do to avoid the issue. Unfortunately there is no way to resolve the issue based on how it was made so I plan on doing preventative maintenance! Sad that you have to do that on a new appliance...LG Side By Side Refrigerator.
John P,
Customer service response - Thank you for your positive feedback, John! We're glad to hear that Confessor C provided a thorough inspection and helpful explanations for your refrigerator issue.
Sears Home Services on 1753230138619