2 Orland Square Dr Reviews
Read reviews from customers who used our services at 2 Orland Square Dr
Total reviews
276
Average Rating
4.5/5
First visit and dryer was fixed.
Jim M,
Sohail A,
Technician was prompt and courteous.
Mary M,
Brian K,
Very helpful and thorough
Celena G,
Customer service response - We appreciate your kind review of Sears Appliance Repair service. Thank you for acknowledging our helpfulness and thoroughness.
Sears Home Services on 1705466358665
Michael H,
Customer service response - Thanks for the great rating! We're glad you had a good experience. If you have any suggestions on how we can make it even better, we'd love to hear them.
Sears Home Services on 1764556688245
Henryk was so nice! Fixed my stove quickly & explained everything. My only complaint was the price. Just to change a bad igniter it was $400. I did have a coupon which helped, but I wish their labor charges were more reasonable.
Lynne B,
Customer service response - Thank you for your feedback, Lynne! We're glad to hear Henryk provided quick and clear service. We understand your concern about pricing and appreciate your input.
Sears Home Services on 1757033328981
Carrie S,
Customer service response - Hi , thanks for the 4-star review! We're always looking to improve, so if you have any feedback, please let us know. We appreciate your support!
Sears Home Services on 1727922278527
Could not understand the technician half the time
Antonio C,
Customer service response - We apologize for the communication issues, Antonio. Thank you for your feedback, and we'll work on improving our communication with customers.
Sears Home Services on 1765938364314
Tech was very good but didn't call at 8am when service was scheduled. I had to complain at noon when I hadn't heard from tech between 8 and noon. Thinking about eliminating Cinch Service.
Elizabeth P,
Customer service response - We're glad to hear the tech was good, Elizabeth, but we apologize for the lack of communication. Thank you for your feedback, and we'll work on improving our scheduling and notification process.
Sears Home Services on 1761611362635