2 Orland Square Dr Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.5/5 (192 reviews)

Eric M

November 18, 2024
Source: Google

Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!

Sears Home Services on November 18, 2024

Karen N

November 16, 2024
Source: Google

Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on November 16, 2024

Ken B

November 14, 2024

Service person was great-explained everything. Easy to work with.

Source: Google

Customer service response - Thank you for your positive feedback, Ken! We're glad to hear our service person was great and easy to work with.

Sears Home Services on November 14, 2024

Jerry A

December 27, 2024

They canceled my appointment and didn’t show up

Source: Google

Customer service response - We apologize for the trouble you've faced, Jerry. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.

Sears Home Services on November 13, 2024

Lois D

November 11, 2024

My technician, Mark, was fantastic!!! He was so conscientious, considerate and followed through with all the parts he ordered. He kept me informed with all parts ordered and made sure the parts came in; even though we ran into a problem with one part. I can’t say enough great things about him. He was excellent!!

Source: Google

Customer service response - Thank you for your positive feedback, Lois! We're thrilled to hear that Mark provided excellent service by being conscientious and considerate throughout the process.

Sears Home Services on November 11, 2024

Debra C

November 05, 2024

Great service !

Source: Google

Customer service response - Thank you for your positive feedback, Debra! We're glad to hear you were satisfied with our service.

Sears Home Services on November 05, 2024

Adam W

October 31, 2024
Source: Google

Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on October 31, 2024

cheryl P

October 14, 2024

Thomas kept me informed regarding arrival time, was knowledgeable, courteous and got the job done. An excellent experience.

Source: Google

Customer service response - Thank you for your positive feedback! We're delighted to hear that Thomas provided you with an excellent experience by being informative, knowledgeable, and courteous.

Sears Home Services on October 14, 2024

John M

October 11, 2024

Tech was in and out and fixed the problem can’t ask for anything more great service.

Source: Google

Customer service response - Thank you for your positive feedback! We're glad to hear our technician provided great service and efficiently fixed the problem.

Sears Home Services on October 10, 2024

Fred C

October 08, 2024

Tech was on time, polite, informative and professional. Pricing was on the high side, but needed the work done.

Source: Google

Customer service response - Thank you for your positive feedback! We're glad to hear you were satisfied with our timely and professional service, and we appreciate your understanding regarding the pricing.

Sears Home Services on October 08, 2024

Average Rating: 4.5/5 (192 reviews)