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2 Orland Square Dr Reviews
Read reviews from customers who used our services at 2 Orland Square Dr
Total reviews
274
Average Rating
4.5/5
Excellent and friendly. Very professional. I am very happy.
Roy S,
Customer service response - Thank you for your positive review! We're glad to hear that you found our service excellent and friendly. We appreciate your feedback and hope to assist you again in the future.
Sears Home Services on 1706015958763
Onyx E,
Customer service response - Thank you so much for the fantastic 5-star rating, Onyx! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!
Sears Home Services on 1705908846018
Antonio T,
Customer service response - Thank you so much for the fantastic 5-star rating, Antonio! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!
Sears Home Services on 1705910756845
He was most efficient and courteous yet.
Jonathan H,
Customer service response - Thank you for taking the time to leave a review. We appreciate your feedback and are happy to hear that our technician was efficient and courteous during the service.
Sears Home Services on 1705678149601
Outstandingly professional experience.
Khalid A,
Customer service response - Thank you for taking the time to leave a review. We truly appreciate your kind words and are delighted to hear that you had an outstandingly professional experience with Sears Appliance Repair.
Sears Home Services on 1705679218824
Great service, very knowledgeable.
Ayesha W,
Customer service response - Thank you for taking the time to leave us a review. We are glad to hear that you found our service to be great and our technicians knowledgeable. We appreciate your feedback.
Sears Home Services on 1707380931443
Carlos S,
Customer service response - Your excellent rating made our day! Thank you for choosing Sears Appliance Repair, and we hope your positive experience with our Appliance Repair service leads you to recommend us to friends and family.
Sears Home Services on 1705397034465
I have never before experienced such blatant incompetence and lack of concern for the customer. My service for my air conditioner was initially scheduled for June 24. I received an email that the technician would arrive between 1:00 and 5:00. At the end of the day I received another email saying my appointment had been rescheduled to June 26. After I waited all day, I received another email saying my appointment had been rescheduled to July 1. I never received any kind of apology or explanation or even a phone call. On July 1, I waited all day and then at the end of the day when no one had come to even look at the air conditioner I received an email stating I had received a repair and what I had been charged. None of this is accurate. No one has been here and I did not pay anyone and my air conditioner is still not working. Sears used to be known for it's service. Shame on you for treating your customers with such a lack of respect. I have been kept waiting three full days and no one has even been here to look at my unit.
Linda M,
Customer service response - Thank you for taking the time to leave us a review. We are glad to hear that both of our servicemen were professional, polite, and helpful throughout the process. We appreciate your feedback and trust in our services.
Sears Home Services on 1707374405468
The technician Mark repaired my Dryer today. He was very knowledgeable and professional. I highly recommend his service.
Gerald M,
Customer service response - Thank you so much for taking the time to leave a review. We are thrilled to hear that you had a positive experience with our technician Mark. We appreciate your recommendation.
Sears Home Services on 1707356510628
Technician was absolutely wonderful
Tina S,
Customer service response - We appreciate your feedback and are glad to hear that our technician provided excellent service. Thank you for taking the time to leave a review.
Sears Home Services on 1707405771288
