2 Orland Square Dr Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.5/5 (193 reviews)

Roy S

September 24, 2024

Excellent and friendly. Very professional. I am very happy.

Source: Google

Customer service response - Thank you for your positive review! We're glad to hear that you found our service excellent and friendly. We appreciate your feedback and hope to assist you again in the future.

Sears Home Services on January 23, 2024

Onyx E

January 22, 2024
Source: Google

Customer service response - Thank you so much for the fantastic 5-star rating, Onyx! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!

Sears Home Services on January 22, 2024

Antonio T

January 22, 2024
Source: Google

Customer service response - Thank you so much for the fantastic 5-star rating, Antonio! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!

Sears Home Services on January 22, 2024

Jonathan H

January 18, 2024

He was most efficient and courteous yet.

Source: Google

Customer service response - Thank you for taking the time to leave a review. We appreciate your feedback and are happy to hear that our technician was efficient and courteous during the service.

Sears Home Services on January 19, 2024

Khalid A

January 18, 2024

Outstandingly professional experience.

Source: Google

Customer service response - Thank you for taking the time to leave a review. We truly appreciate your kind words and are delighted to hear that you had an outstandingly professional experience with Sears Appliance Repair.

Sears Home Services on January 19, 2024

Ayesha W

February 08, 2024

Great service, very knowledgeable.

Source: Google

Customer service response - Thank you for taking the time to leave us a review. We are glad to hear that you found our service to be great and our technicians knowledgeable. We appreciate your feedback.

Sears Home Services on February 08, 2024

Carlos S

January 16, 2024
Source: Google

Customer service response - Your excellent rating made our day! Thank you for choosing Sears Appliance Repair, and we hope your positive experience with our Appliance Repair service leads you to recommend us to friends and family.

Sears Home Services on January 16, 2024

Linda M

July 02, 2024

I have never before experienced such blatant incompetence and lack of concern for the customer. My service for my air conditioner was initially scheduled for June 24. I received an email that the technician would arrive between 1:00 and 5:00. At the end of the day I received another email saying my appointment had been rescheduled to June 26. After I waited all day, I received another email saying my appointment had been rescheduled to July 1. I never received any kind of apology or explanation or even a phone call. On July 1, I waited all day and then at the end of the day when no one had come to even look at the air conditioner I received an email stating I had received a repair and what I had been charged. None of this is accurate. No one has been here and I did not pay anyone and my air conditioner is still not working. Sears used to be known for it's service. Shame on you for treating your customers with such a lack of respect. I have been kept waiting three full days and no one has even been here to look at my unit.

Source: Google

Customer service response - Thank you for taking the time to leave us a review. We are glad to hear that both of our servicemen were professional, polite, and helpful throughout the process. We appreciate your feedback and trust in our services.

Sears Home Services on February 08, 2024

Gerald M

February 07, 2024

The technician Mark repaired my Dryer today. He was very knowledgeable and professional. I highly recommend his service.

Source: Google

Customer service response - Thank you so much for taking the time to leave a review. We are thrilled to hear that you had a positive experience with our technician Mark. We appreciate your recommendation.

Sears Home Services on February 07, 2024

Tina S

February 07, 2024

Technician was absolutely wonderful

Source: Google

Customer service response - We appreciate your feedback and are glad to hear that our technician provided excellent service. Thank you for taking the time to leave a review.

Sears Home Services on February 08, 2024

Average Rating: 4.5/5 (193 reviews)