7503 W Cermak Rd Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.4/5 (125 reviews)

Ben G

October 25, 2023

Monty did a great job and was very nice to work with!! Your website for scheduling a tech is practically useless. I wanted a tech for both our washer and dryer and we have Sears maintenance agreements on both. That was impossible to get done on your website. We have had Sears maintenance agreements for more than 50 years in 2 different states and 3 different homes. Your website scheduled 2 different techs on 2 different days. What a waste of your techs time and you had to pay 2 different techs. Sears appliance repair service used to be the best that we could find but that is not longer true. If you want to keep our business, please improve your website and adding real people to talk to would be a very good start.

Source: Google

Rocco M

December 21, 2023
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chris O

March 02, 2024

Outstanding service. Thank you for the repair and helpful insights! Hope we get you again if ever needed.

Source: Google

Marie K

December 21, 2023

He went beyond what I expected. Got the repair done

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Karla H

December 21, 2023
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Amber G

November 14, 2023
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Julie C

November 17, 2023

Our technician was prompt and knowledgeable. Parts were ordered and shipped directly to us, and he came back to do the repair as promised. Great experience overall.

Source: Google

Danny F

November 20, 2023

The technician was on time, friendly and professional. He fixed the ice maker quickly and cleaned up afterwards.

Source: Google

Kevin L

June 17, 2025

Replaced the thermostat but the food still not freezing in the freezer

Source: Google

Customer service response - Thank you for your feedback, Kevin. We're sorry to hear the issue persists; please contact us directly so we can assist you further.

Sears Home Services on June 16, 2025

Cecelia L

July 02, 2024
Source: Google

Customer service response - We're pleased to hear that you had a positive experience with Sears Appliance Repair. Thank you for taking the time to leave us a rating. We appreciate all feedback. Thank you for choosing us!

Sears Home Services on July 02, 2024

Average Rating: 4.4/5 (125 reviews)