7503 W Cermak Rd Reviews

Read reviews from customers who used our services at 7503 W Cermak Rd


Total reviews

166


Average Rating

4.4/5

December 21, 2023
Overall rating

Karla H,

November 14, 2023
Overall rating

Amber G,

November 17, 2023
Overall rating

Our technician was prompt and knowledgeable. Parts were ordered and shipped directly to us, and he came back to do the repair as promised. Great experience overall.

Julie C,

November 20, 2023
Overall rating

The technician was on time, friendly and professional. He fixed the ice maker quickly and cleaned up afterwards.

Danny F,

June 17, 2025
Overall rating

Replaced the thermostat but the food still not freezing in the freezer

Kevin L,

Customer service response - Thank you for your feedback, Kevin. We're sorry to hear the issue persists; please contact us directly so we can assist you further.

Sears Home Services on 1750118464962

July 02, 2024
Overall rating

Cecelia L,

Customer service response - We're pleased to hear that you had a positive experience with Sears Appliance Repair. Thank you for taking the time to leave us a rating. We appreciate all feedback. Thank you for choosing us!

Sears Home Services on 1719922311682

December 21, 2023
Overall rating

Mia W,

December 21, 2023
Overall rating

Too much automation when called for ?.

Dilip P,

July 03, 2025
Overall rating

My experience was not that great. I am a retired Sears appliance technician. The serviceman seemed to have solved the problem rather quickly after diagnosing however, did not stay long enough to test the results. Once the unit was turned on after the repair, and by directions of the technician, he did not remain long enough to see if his fix actually worked. And eventually followed up with an explanation to clean the furnace unit which I would have assumed, in my day, would have been added to the repair job. After testing with the customer and getting their approval, then you move to the next job

TomiTaz29,

Customer service response - We appreciate your feedback and insights, TomiTaz29. We're sorry to hear about your experience and will use your comments to improve our service process.

Sears Home Services on 1751503532605

January 14, 2025
Overall rating

repairman was great. labor cost was prohibitive.

mary K,

Customer service response - We're happy to hear the repairman was great, Mary. We appreciate your feedback on the labor cost and will take it into consideration.

Sears Home Services on 1736915077419

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