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3404 Broadway Reviews
Read reviews from customers who used our services at 3404 Broadway
Total reviews
22
Average Rating
4.4/5
Don't be fooled, don't pay diagnostic fee. To change the small pump of my Samsung washer which is 20 mins work, gave me estimate of $436.00. Where pump cost is only $71. You can buy this new washer for $850. Just don't get fooled by there service. Whole time Tech was complaining and try to put generic parts. I still end up paying diagnostic fee of $119 even though I am not sure if that is the cause of the problem. CAREFUL!!
Johnny M,
Customer service response - We are truly sorry to hear about your 1-star rating and the disappointment you experienced with your Sears Appliance Repair service. Your feedback is important to us, and we would appreciate the opportunity to learn more about the specific issues you encountered. Please send us a message at https://www.facebook.com/SearsHomeServices/ so that we can discuss your concerns and work towards a resolution. We value your business and hope to have the chance to make it right.
Sears Home Services on 1718855441524
Techs were here 3 hours, constantly complained about the unit. Left this machine in the middle of the floor instead of putting it back in its place. UNIT STILL DOES NOT WORK!! Found a screw on the floor after they left, so now my unit is missing a screw somewhere. Left the old parts on my front porch for me to dispose of. And........ STILL DOES NOT WORK
Ronnie W,
Customer service response - Thank you for taking the time to bring this to our attention, Ronnie. We hate to see that you have had this kind of experience with Sears Appliance Repair and would love the opportunity to help out. If you would please message the name, address, and phone number associated with the service order to our Sears Home Services Facebook page at https://www.facebook.com/SearsHomeServices/, we will be able to see how we can assist you. We appreciate your business and look forward to addressing this matter.
Sears Home Services on 1711427858373
