5000 Avenue Of The Cities Reviews
Showing most recent reviews from verified customers of Sears Home Services
Maria N
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on May 15, 2025
Lori B
So let’s start with he tries to fix with my frig with duck tape. Then let’s move on to, it’s still making noise. Sounds like a motor running. Next app will be a third try of fixing this. I know you are trying to keep dinking around until my warranty runs out !! This is completely crap!!! You have no phone number to talk to and actual person, no email that responds , and no response to text mails!! Then you give me a time window of 8-5 appointment time. I work and this will be four times of missing work. I am beyond over this!!! I bought a brand new frig with extended warranty, that one did exact same thing this one is doing !!! Last time fighting with this 3 months without a frig I finally got a new one and this one is doing exact same thing !!!!
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on May 14, 2025
Sarita B
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on May 01, 2025
Gerald S
Technician was very thorough and solved the problem in a timely manner.
Customer service response - Thank you for your 5-star review, Gerald! We're glad to hear our technician was thorough and resolved the issue promptly.
Sears Home Services on April 27, 2025
Jeremy S
Diagnosed and fixed quickly.
Customer service response - Thank you for your 5-star review, Jeremy! We're glad to hear the issue was diagnosed and fixed quickly.
Sears Home Services on April 21, 2025
Ivy N
They were prompt, courteous, and knowledgeable. Fixed my fridge quickly and they gave me a visa to replace some of the food I had lost due to the fridge breakdown. Thank you GE
Customer service response - Thank you for your 5-star review, Ivy! We're glad to hear our team was prompt, courteous, and knowledgeable, and that your fridge was fixed quickly.
Sears Home Services on April 16, 2025
Courtney E
Our technician was kind and knowledgeable.
Customer service response - Thank you for your 5-star review, Courtney! We're glad to hear our technician was kind and knowledgeable.
Sears Home Services on April 14, 2025
ahronda B
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on April 13, 2025
Robert H
Technician was professional knowledgeable and got the issue fixed within 30 minutes
Customer service response - Thank you for your 5-star review, Robert! We're glad to hear our technician was professional and efficient in resolving the issue.
Sears Home Services on April 09, 2025
Traci C
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on April 09, 2025
