5000 Avenue Of The Cities Reviews
Showing most recent reviews from verified customers of Sears Home Services
Melanie S
Was able to get appointment online the very next day. Blake was prompt and diagnosed the freezer problem quickly. Once the parts were received just a few days later, my appointment was moved up. Blake again was prompt and did the repair within the time alloted. He was courteous and didn't waste any time. Freezer is working great! Thanks Blake!
Customer service response - Thank you for your 5-star review, Melanie! We're thrilled to hear that Blake provided prompt and efficient service, and that your freezer is now working great.
Sears Home Services on October 06, 2024
William G
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on September 26, 2024
Jill T
Excellent service...I really appreciate the thorough check up today & tips on thermostat. Thanks!
Customer service response - Thank you for your 5-star review, Jill! We're delighted to hear you appreciated the thorough check-up and thermostat tips.
Sears Home Services on September 24, 2024
Sugandhika R
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on September 16, 2024
pilf 3
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on September 07, 2024
Philip H
Very knowledgeable and knew exactly what needed to be done.
Customer service response - Thank you for your 5-star review, Philip! We're delighted to hear that our technician's expertise met your expectations.
Sears Home Services on August 28, 2024
Debbie B
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on August 26, 2024
Gigi J
Blake was super...diagnosed rapidly...but Sears itself with their timing, updates, etc. was dreadful...I had a 10 hour wait on Saturday and wasn't told there would be no one available til Monday.....u need to dump the robo technology and get back to basics!
Customer service response - Thank you for your feedback, Gigi. We're glad to hear Blake provided excellent service, and we apologize for the inconvenience with our scheduling system. Your input is valuable, and we'll work on improving our communication.
Sears Home Services on August 19, 2024
Deborah W
Blake was thorough, honest and considerate. He listened to me and took my answers seriously. He renewed my trust in Sears Repair Services.
Customer service response - We're thrilled to hear about your positive experience with Blake and how he restored your trust in Sears Repair Services. Thank you for taking the time to share your feedback.
Sears Home Services on August 07, 2024
Jill C
Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!
Sears Home Services on July 24, 2024
