5000 Avenue Of The Cities Reviews

Read reviews from customers who used our services at 5000 Avenue Of The Cities


Total reviews

185


Average Rating

4.1/5

August 28, 2024
Overall rating

Very knowledgeable and knew exactly what needed to be done.

Philip H,

Customer service response - Thank you for your 5-star review, Philip! We're delighted to hear that our technician's expertise met your expectations.

Sears Home Services on 1724901698572

August 26, 2024
Overall rating

Debbie B,

Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!

Sears Home Services on 1724727393495

August 19, 2024
Overall rating

Blake was super...diagnosed rapidly...but Sears itself with their timing, updates, etc. was dreadful...I had a 10 hour wait on Saturday and wasn't told there would be no one available til Monday.....u need to dump the robo technology and get back to basics!

Gigi J,

Customer service response - Thank you for your feedback, Gigi. We're glad to hear Blake provided excellent service, and we apologize for the inconvenience with our scheduling system. Your input is valuable, and we'll work on improving our communication.

Sears Home Services on 1724123631693

August 07, 2024
Overall rating

Blake was thorough, honest and considerate. He listened to me and took my answers seriously. He renewed my trust in Sears Repair Services.

Deborah W,

Customer service response - We're thrilled to hear about your positive experience with Blake and how he restored your trust in Sears Repair Services. Thank you for taking the time to share your feedback.

Sears Home Services on 1723083340014

July 23, 2024
Overall rating

Jill C,

Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!

Sears Home Services on 1721829041619

July 17, 2024
Overall rating

Tech was great and knew what he was doing the previous guy (maythew) didnt fix anything even when he had all the parts. Had to contact my protection plan and schedule another appointment. Glad it finally got fixed

Eliseo D,

Customer service response - Thank you for your feedback; I apologize for the inconvenience with the first service but am pleased to hear that your issue was resolved in the end. Your satisfaction is our priority.

Sears Home Services on 1721199115036

July 15, 2024
Overall rating

Debbie R,

Customer service response - Thank you so much for the fantastic 5-star rating, Debbie! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!

Sears Home Services on 1721105919701

July 12, 2024
Overall rating

Tech was fine. Got the job done in about 30 minutes. He was pleasant AND POLITE..

Justine,

Customer service response - Thank you for sharing your positive experience with our technician's efficiency and demeanor. We're glad to have met your expectations!

Sears Home Services on 1720744545479

July 11, 2024
Overall rating

Last year June 25 I had to have ice maker worked on and for some unknown reason this year it fell off wall of freezer drawer. The representative that came today was a Very nice man, not same person that came last year. Diagnosed problem immediately and got ice maker up and going again. So happy with my Warranty Plan. Thank you Sears.

Terry W,

Customer service response - We're glad to hear our representative could quickly resolve the issue with your ice maker and that you're satisfied with your Warranty Plan. Thank you for choosing Sears and for taking the time to share your experience!

Sears Home Services on 1720749561722

July 04, 2024
Overall rating

Blake was very pleasant and professional.

Nancy C,

Customer service response - Thank you for your kind words! We're glad to hear you had a positive experience with Blake.

Sears Home Services on 1720150719422

Showing 91 - 100 reviews

PaginationPagination
See all details for 5000 Avenue Of The Cities