5000 Avenue Of The Cities Reviews
Showing most recent reviews from verified customers of Sears Home Services
Eliseo D
Tech was great and knew what he was doing the previous guy (maythew) didnt fix anything even when he had all the parts. Had to contact my protection plan and schedule another appointment. Glad it finally got fixed
Customer service response - Thank you for your feedback; I apologize for the inconvenience with the first service but am pleased to hear that your issue was resolved in the end. Your satisfaction is our priority.
Sears Home Services on July 17, 2024
Debbie R
Customer service response - Thank you so much for the fantastic 5-star rating, Debbie! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!
Sears Home Services on July 15, 2024
Justine
Tech was fine. Got the job done in about 30 minutes. He was pleasant AND POLITE..
Customer service response - Thank you for sharing your positive experience with our technician's efficiency and demeanor. We're glad to have met your expectations!
Sears Home Services on July 11, 2024
Terry W
Last year June 25 I had to have ice maker worked on and for some unknown reason this year it fell off wall of freezer drawer. The representative that came today was a Very nice man, not same person that came last year. Diagnosed problem immediately and got ice maker up and going again. So happy with my Warranty Plan. Thank you Sears.
Customer service response - We're glad to hear our representative could quickly resolve the issue with your ice maker and that you're satisfied with your Warranty Plan. Thank you for choosing Sears and for taking the time to share your experience!
Sears Home Services on July 11, 2024
Nancy C
Blake was very pleasant and professional.
Customer service response - Thank you for your kind words! We're glad to hear you had a positive experience with Blake.
Sears Home Services on July 04, 2024
Ricky H
Customer service response - A big thank you, Ricky, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on July 02, 2024
Debra
He was very nice
Customer service response - Thank you for your kind words! We're glad you had a positive experience with us.
Sears Home Services on June 27, 2024
Steve D
On time, polite and knew what he was doing 👍
Customer service response - Thank you for your positive review! We're glad we could provide you with timely and knowledgeable service.
Sears Home Services on June 26, 2024
Karen E
Customer service response - A big thank you, Karen, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on June 03, 2024
Simon S
Technician came out and was quick to diagnose the issue with my refrigerator. He contacted samsung customer service on my behalf to sort out getting the repair done under warranty.
Customer service response - Thank you for highlighting our technician's efficient service and dedication to getting your refrigerator repaired under warranty. We appreciate your feedback!
Sears Home Services on March 31, 2024
