3000 W Deyoung Ste 500 Reviews

Technician was nice and had answers, asked if he just wanted to cut the main power off to fix the unit and he wouldn’t. He however did attempt to find the right breaker after realizing it was never labeled correctly

The job got done which I’m thankful for, i just have a boy that’s almost three and he cussed the entire time while working on the machine. He did a great job but that ruined it for me.

He seemed knowledgeable, but he should be equipped with equipment that works. His steamer never worked so I still have no idea if the drainage of the freezer was causing a big enough problem to disable my Kenmore Freezer/Refrigerator. The only part of the tech call that did not disappoint me was he just charged me the diagnosis fee...which was at best an informed guess.

Repairman did not try to diagnose the problem with my refrigerator, just checked the current temp and told me the refrigerator thermometers are always inaccurate. My refrigerator continued to be 50+ degrees so I called again for another technician to come. I was given an appointment for June 14th--2 weeks later! I received multiple confirmation messages for this appt, as late as the day before. However, no one showed up, no one called, no communication at all. I went online and the earliest appt is for June 26th, another 2 weeks. I've already received confirmation message for this date but I am not confident it will go any better. My refrigerator is sounding high temperature alarms with readings still 50+ degrees. Since I had a confirmed appt for 6/14 for which no one showed up or called, I should have been "top of the list" for today, not having to wait another 2 weeks. This has been the worst service experience I have had and am relating my very bad experience to everyone.

No call no showed for our appointment yesterday after I took time off from work for them to come. When you call you are met with an ai system that tells you that you can talk to it (which is garbage ai from temu) and can not speak to a real person.

Wasted a day of work to stay home from 8am to 5:30pm just to get a message stating that they couldn't come. steal no help have had my dryer for a month still not fixed it's never worked from the day it was delivered.

Unbelievably disappointed. Our tech came, looked at the dryer. Tried to tell us how to fix it. Said he had to leave for a zoom meeting with his boss, and the dryer still didn’t work when he left. He charged a fee for “cleaning” our dryer is still gross. He didn’t replace any parts. I’m not sure why we got charged additionally. I was told the $119 I paid would go towards my repair. We are extremely disappointed and won’t be recommending this service to anyone. The only way they could make it right would maybe be a refund.