822 Summit Ave Reviews
Showing most recent reviews from verified customers of Sears Home Services
Jennifer M
Customer service response - A big thank you, Jennifer, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on June 03, 2024
Gene T
Great job
Customer service response - Thank you for your feedback; we're thrilled to hear you were pleased with our service!
Sears Home Services on May 22, 2024
Marcelino S
Very professional and honest service, thanks
Customer service response - We're thrilled to hear you found our service professional and honest. Thank you for your kind words and for choosing us!
Sears Home Services on March 25, 2024
Kim Z
Jorge arrived prompty and was extremely thorough in addressing the problem with my refrigerator/freezer. He was knowledgeable and patient with his explanation of the problem, and in answering my questions. He was, overall, excellent!
Customer service response - Thank you for your detailed review, we're proud to be recognized for our prompt and thorough service. We're glad Jorge's service exceeded your expectations!
Sears Home Services on March 13, 2024
Sherry D
Very friendly and helpful. Good recommendations. I would recommend him very highly.
Customer service response - Thank you for your positive feedback and for recommending our services. We're thrilled to hear you found our team friendly and helpful.
Sears Home Services on March 13, 2024
Dawn B
Great work, fast diagnosis, and easy fix. Would be helpful if a smaller window of arrival was provided, say 8a-12p or 12p-5pm, but overall, very satisfied!
Customer service response - We appreciate your positive feedback and understand how scheduling can be improved. Thank you for suggesting specific timings that could help our customers better.
Sears Home Services on March 13, 2024
Sos I
Customer service response - A big thank you, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on March 12, 2024
Dan F
Decent service, good communication on scheduling
Customer service response - Thank you for taking the time to leave a review. We appreciate your feedback and are glad to hear that you found our communication about scheduling to be good.
Sears Home Services on February 02, 2024
Larry K
Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!
Sears Home Services on January 28, 2024
steven R
love the online ordering, updates, texts and phone calls. Having a tighter service call window of perhaps 8a to 12N, or 12N to 5p would make you even better and allow customers to better plan
Customer service response - Thank you for your review and feedback! We appreciate your suggestion for a tighter service call window and will take it into consideration to improve our customer experience. Thank you for choosing our sears appliance repair and for taking the time to leave a review.
Sears Home Services on February 09, 2024
