822 Summit Ave Reviews
Read reviews from customers who used our services at 822 Summit Ave
Total reviews
178
Average Rating
4.4/5
Jorge arrived prompty and was extremely thorough in addressing the problem with my refrigerator/freezer. He was knowledgeable and patient with his explanation of the problem, and in answering my questions. He was, overall, excellent!
Kim Z,
Customer service response - Thank you for your detailed review, we're proud to be recognized for our prompt and thorough service. We're glad Jorge's service exceeded your expectations!
Sears Home Services on 1710388693776
Very friendly and helpful. Good recommendations. I would recommend him very highly.
Sherry D,
Customer service response - Thank you for your positive feedback and for recommending our services. We're thrilled to hear you found our team friendly and helpful.
Sears Home Services on 1710389738780
Great work, fast diagnosis, and easy fix. Would be helpful if a smaller window of arrival was provided, say 8a-12p or 12p-5pm, but overall, very satisfied!
Dawn B,
Customer service response - We appreciate your positive feedback and understand how scheduling can be improved. Thank you for suggesting specific timings that could help our customers better.
Sears Home Services on 1710389936373
Sos I,
Customer service response - A big thank you, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on 1710296512765
Decent service, good communication on scheduling
Dan F,
Customer service response - Thank you for taking the time to leave a review. We appreciate your feedback and are glad to hear that you found our communication about scheduling to be good.
Sears Home Services on 1706912145950
Larry K,
Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!
Sears Home Services on 1706489516190
love the online ordering, updates, texts and phone calls. Having a tighter service call window of perhaps 8a to 12N, or 12N to 5p would make you even better and allow customers to better plan
steven R,
Customer service response - Thank you for your review and feedback! We appreciate your suggestion for a tighter service call window and will take it into consideration to improve our customer experience. Thank you for choosing our sears appliance repair and for taking the time to leave a review.
Sears Home Services on 1707468897215
Awesome job!
Joanne D,
Customer service response - Thank you for your positive review! We are proud to have provided you with an awesome job and appreciate your feedback.
Sears Home Services on 1705592061661
Easy to make appointment online, the technician comes on time. Very friendly and skillful.
Annie's J,
Customer service response - Thank you for taking the time to leave a review. We are thrilled to hear that you found our online booking process easy and that our technician was both punctual and friendly. We greatly appreciate your feedback and hope to assist you again in the future.
Sears Home Services on 1706290589862
Carole P,
Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!
Sears Home Services on 1705395742016