5050 S Kedzie Ave Reviews

Read reviews from customers who used our services at 5050 S Kedzie Ave


Total reviews

607


Average Rating

4.5/5

February 08, 2024
Overall rating

I am SOLELY and WHOLLY DISSATISFIED as I have been in withOUT heat for THREE weeks due to the Whole Home Warranty in which I pay monthly not fulfilling their said duty in regards to the heating system in my home. The service is beyond unsatisfactory. I insulted, hurt, in disbelief, disgusted at the treatment given.

Rachel B,

Customer service response - Thank you for taking the time to bring this to our attention, Rachel. We hate to see that you have had this kind of experience with Sears Appliance Repair and would love the opportunity to help out. If you would please message the name, address, and phone number associated with the service order to our Sears Home Services Facebook page at https://www.facebook.com/SearsHomeServices/, we will be able to see how we can assist you. We appreciate your business and look forward to addressing this matter.

Sears Home Services on 1707456109449

December 21, 2023
Overall rating

Customer service is horrible. They get 0 stars You need a better way of tracking techs I called all day looking for status of arrival customer service said 8 to 5 was confirmed but I called at 4:55 & customer service said technician is not coming. All technicians have been very professional & get 5 stars

Sharon T,

December 21, 2023
Overall rating

He came to repair my washing machine. He told me it was repaired and working. An hour after he left I ran it and it stopped after the wash cycle which was the same issue he was supposed to fix!

Siebert H,

December 21, 2023
Overall rating

My refrigerator is WORSE ! ! ! He was here for over one and a half hours and my refrigerator (and all new parts) is worse ! I put a frozen solid ice pack in the freezer and now it’s warm and soft ! Water in the freezer as well ! All this after over a month of waiting and numerous calls to lousy computerize customer service !

sally P,

November 21, 2023
Overall rating

No technician showed up but I received a visit receipt for $225.00 which is covered by my MPA. So I don't know why I received this email.

Anderson O,

January 01, 2024
Overall rating

Monica,

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