5050 S Kedzie Ave Reviews

This store does not exist in the location is provided

I have had 2 technicians come out the first one said he cleaned my sensor on my Furance and I should be good my Furance stop working after 3 hours I called back a second technician came out the next week and said it was a loose wire and I should be good my Furance went out the next day at 11:30 am from the time he left at 10:30 am the day before I was charged 100 dollars deductible for both visits I have coverage with Choice Home Warranty as of today I still have no heat in my home I am 74 years old and cold I don’t want to give any stars but it won’t let you post if you don’t the people that serviced me was Sears I paid 200 dollars and I still have no heat

Service technician didn't show up for repair. This is bad business.

Not happy at all- Repair person came to repair range & refrigerator ice maker. He didn’t know how to remove ice maker tray. Assumed it was frozen until so opened it Then he had to call some one to troubleshoot He left saying water pressure was cause despite pressure being same from beginning. He left ice tray filled uce on countertop thst melted ice on to newly varnished floors damaging them. He was no better with range. He contends flame turns off at set temp, but how does decreased heat cook food? Don’t think he is experienced enough & waisted time especially when they cancelled 2 previous appts. Terrible service

To Whom It May Concern, I am requesting an immediate escalation regarding Service Order #12554538. I have been attempting to get my air conditioner repaired for months, beginning in July, and despite multiple scheduled appointments, the unit remains unrepaired. Here is the full history of appointments related to this unresolved issue: • July 14, 2025 • July 21, 2025 • July 29, 2025 • September 25, 2025 • October 6, 2025 • October 28, 2025 • November 13, 2025 I have also spoken directly with your servicemen Dave and Kareem, yet there has still been no resolution and no working air conditioner. This amount of delay is unacceptable. At this point, I am requesting: 1. Immediate confirmation of a final repair solution, OR 2. A replacement air conditioner unit if the existing unit cannot be repaired in a timely manner. I expect a prompt response today, as this matter has gone far beyond a reasonable timeframe.

No contact at all with take a vision. No courtesy call or return, call from the technician.

My experiences with the repair company has been horrible so far. I made one app. They did not show. Made another app he showed. He was very good. I made another app for 11-3 and someone changed it to 11-6. I have an oncologist app that day. I then talked to a service rep…she was very nice. She talked to someone in repairs and came back on line to tell me that someone would come today between 6 and 630. It is now 830 and I have not heard from them… no text or email or phone call. You t take my money every month but can’t seem to help me now when I need HEAT in my house.

My AC unit went out and the repair person reported the exact opposite of what he stated to me and got my claim denied. Very untrustworthy and now I see why people no longer trust them.

The problem still exists. Only worst.

Sear appliance repair dept. is the worst they reschedule me 8 times I was.without refrigerator for 2 1/2 month now they finally come.out and my frig. is still not working I need a refund for the inconvenience if nothing else if you can't fix it say so and let's talk about a new frig.