5050 S Kedzie Ave Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.6/5 (391 reviews)

Pat J

November 03, 2024
Source: Google

Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!

Sears Home Services on November 03, 2024

Tanya J

November 03, 2024

The technician Victor was on time. He came in did the job. It took him less than an hour. Now I have heat.

Source: Google

Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on November 03, 2024

Josefina M

October 26, 2024

The technician was very helpful and polite. But customer service is worse ever and it’s hard to understand. Years ago when Sears had there stores open, they had very…very good service, but now, I don’t understand what why customer service is terrible.

Source: Google

Customer service response - Thank you for your feedback, Josefina. We're glad to hear the technician was helpful and polite, but we're sorry to hear about your experience with customer service. Please reach out to us directly so we can address your concerns.

Sears Home Services on October 27, 2024

Monica C

October 26, 2024

He was prompt and efficiently diagnosed the problem. Keep up the great work!!!

Source: Google

Customer service response - Thank you for your 5-star review, Monica! We're glad to hear that the service was prompt and efficient.

Sears Home Services on October 27, 2024

Larry T

October 19, 2024

Very nice person

Source: Google

Customer service response - Thank you for your positive feedback, Larry! We're glad to hear you had a pleasant experience with our team member.

Sears Home Services on October 20, 2024

Karen W

October 19, 2024
Source: Google

Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!

Sears Home Services on October 20, 2024

Bobby B

October 19, 2024

Our experience was excellent

Source: Google

Customer service response - Thank you for the 5-star review, Bobby! We're thrilled to hear you had an excellent experience with us.

Sears Home Services on October 20, 2024

Lolita G

October 17, 2024
Source: Google

Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on October 17, 2024

Beverly L

October 15, 2024

Cornelius was timely and thorough! He diagnosed my problem immediately. I was very pleased with his level of professionalism.

Source: Google

Customer service response - Thank you for your positive feedback! We're delighted to hear that Cornelius was timely, thorough, and professional in diagnosing your problem.

Sears Home Services on October 15, 2024

Sybil E

October 13, 2024

Henryrz was very nice and professional. He suggested offers for my other appliances and I had reward points. He did a wonderful Job.

Source: Google

Customer service response - Thank you for your positive feedback! We're pleased to hear Henryrz was professional and helpful, and that you had a wonderful experience with his service.

Sears Home Services on October 13, 2024

Average Rating: 4.6/5 (391 reviews)

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