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4730 W Irving Park Rd Reviews
Read reviews from customers who used our services at 4730 W Irving Park Rd
Total reviews
377
Average Rating
4.3/5
Stephanie B,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1747185288208
Horace K. (from Sears) was great! He spent extra time fixing a problem for our clothes washer. He knew exactly what was wrong, when other technician could not figure it out. I went back to using my washer in no time. Thank you Horace!!!
Penny A,
Customer service response - Thank you for your positive feedback, Penny! We're glad to hear Horace was able to quickly identify and fix the issue with your washer.
Sears Home Services on 1747184909027
David did the tune up on my heating unit. He also maintained my ac in the summer. I appreciate having the same service technician for both because it gives me assurance that my unit is working properly. He is always very detailed and provides me with suggestions to maintain my other appliances.
Vicki F,
Customer service response - Thank you for your positive feedback, Vicki! We're glad to hear David was thorough and provided helpful suggestions for your air conditioning unit.
Sears Home Services on 1747025837762
Miguel A,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1746603908265
Michael N,
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1746400309731
Juan was a very knowledgeable and skilled technician! He knew what needed to be addressed immediately once he opened the dryer and looked at the pulley. The diagnostic and price were reasonable, and he also checked the hose, and other parts of the dryer. I wish he lived next door to us! I told him he was a genius, but that’s probably what everyone else says about him. Juan is pure gold.
M D,
Customer service response - Thank you for your positive feedback! We're thrilled to hear Juan provided knowledgeable and skilled service, and that you found the diagnostic and pricing reasonable.
Sears Home Services on 1745451333633
Sean G,
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on 1745455675545
Michelle F,
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1745363816421
The service technicians were courteous, friendly, and efficient. The system to try to get a hold of a human sucks. It does not let you leave any sort of message for the service technician and there is no opportunity to speak to a human. The last eight hour window we had nobody showed up. We got a text apologizing a couple of hours later and telling us we needed to reschedule. No one called us this morning to give us an estimate time of arrival. That’s all I was trying to find out today. Text links, website and phone numbers were all useless.
John D,
Customer service response - Thank you for your feedback, John! We're glad to hear the technicians were courteous and efficient, but apologize for the communication issues you faced. Your input is valuable, and we'll work on improving our system.
Sears Home Services on 1745193163661
Excellent customer service
Andrea W,
Customer service response - Thank you for the 5-star rating, Andrea! We're happy to hear you had an excellent customer service experience.
Sears Home Services on 1745193759334
