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7230 Westfield Plaza Dr Reviews
Read reviews from customers who used our services at 7230 Westfield Plaza Dr
Total reviews
95
Average Rating
4.4/5
Twila H,
Customer service response - Your excellent rating made our day! Thank you for choosing Sears Appliance Repair, and we hope your positive experience with our Appliance Repair service leads you to recommend us to friends and family.
Sears Home Services on 1707175596965
Tina P,
Susan B,
Great customer service & knowledgeable of his trade. Thanks for sending Tim, I would recommend him for his services.
Kisha G,
Crystal J,
Felicia R,
His service was good however when he pulled fridge out there was a small puddle of water I saw it when he pushed it back. There was also water in the bottom tray in freezer side and under the tray along with dirty prints left. I wouldn’t have minded if he would have just told me. If I hadn’t looked that water would have froze on the bottom of the freezer side. I think if they not going to clean up where he worked at. At Least tell the customer.
Shirley B,
Customer service response - Thank you for your feedback, Shirley. We apologize for the oversight and appreciate your input, which will help us improve our service.
Sears Home Services on 1752716094310
Douglas was knowledgeable and competent. He performed the contracted services as expected. Sears appointment system is not great - the projected service window was between 7am and 4pm and never changed. I received a call around 2 from Douglas saying he would be there in an hour. He was :). This was a home warranty repair, so I didn't have a choice in providers, but I would probably go with a local, more people-centric company.
David G,
Customer service response - Thank you for your feedback, David! We're glad to hear Douglas provided knowledgeable and competent service. We appreciate your input on our appointment system and will work to improve it.
Sears Home Services on 1750637029839
Ruby G,
Customer service response - Hi Ruby, thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1722908116997
I had a fairly efficient and seamless repair of my microwave. Warren, the technician was very accommodating.
Karen C,
Customer service response - We appreciate your feedback and are glad to hear about your efficient experience and Warren's accommodating service. Thank you for choosing us for your microwave repair!
Sears Home Services on 1717401529282
