7230 Westfield Plaza Dr Reviews

After the technician left, we found that the service issue repeated itself. Called back immediately and asked to have the technician circle back. And was told that would be possible. But that did not happen. I called to set up another appointment and was scheduled five or six days into the future, but never received the email confirmation. I called to set up the follow up again and was told we needed to wait another 10 days to have the technician return. I am very unhappy with this service and follow through.

I had no problem with the technician. The two techs were knowledgeable and courteous. But I had an awful experience with the setup of appointments. It took seven appointments …3 were no-shows….before I got it repaired. I asked for someone to call and talk to me about all the problems I was having, but no one did. When you call by phone or use the website, the only option is to reschedule..usually a week out…when no one showed up. I found the whole thing very frustrating…but mostly because you couldn’t contact anyone to actually talk to them. I’m still waiting. Also, I seemed to be scheduled last on the list every time. I think that was the reason I was missed. If possible, could someone respond to this? Thank you.