2307 Superior St Reviews
Showing most recent reviews from verified customers of Sears Home Services
Raeann R
Customer service response - A big thank you, Raeann, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on May 29, 2024
Pedro M
Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!
Sears Home Services on March 25, 2024
Richard A
Kerry C
Customer service response - Your excellent rating made our day! Thank you for choosing Sears Appliance Repair, and we hope your positive experience with our Appliance Repair service leads you to recommend us to friends and family.
Sears Home Services on February 05, 2024
Ruth L
Thank you for providing appliance repair!
Customer service response - Thank you for your kind words, Ruth! We're glad to have been able to assist with your appliance repair needs.
Sears Home Services on August 21, 2024
Bonnie R
They were here 3 times and my dryer still is not fixed. I will not purchase another one of their products.
Customer service response - We apologize for the trouble you've faced, Bonnie. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on August 12, 2024
Brandi N
Repeated the same thing over & over like I was dumb. Wasn’t listening to my explanation of the problem would just jump in to his explanation again. After speaking with customer relations it is something he should have fixed and at the very least he should have called in for further informatio and/or authorization. Hope I NEVER have to use Sears again, it’s been a nightmare. 3 months and still getting the run around.
Customer service response - We are truly sorry to hear about your 1-star rating and the disappointment you experienced with your Sears Appliance Repair service. Your feedback is important to us, and we would appreciate the opportunity to learn more about the specific issues you encountered. Please send us a message at https://www.facebook.com/SearsHomeServices/ so that we can discuss your concerns and work towards a resolution. We value your business and hope to have the chance to make it right.
Sears Home Services on June 16, 2024
