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2307 Superior St Reviews
Read reviews from customers who used our services at 2307 Superior St
Total reviews
36
Average Rating
4.6/5
Kerry C,
Customer service response - Your excellent rating made our day! Thank you for choosing Sears Appliance Repair, and we hope your positive experience with our Appliance Repair service leads you to recommend us to friends and family.
Sears Home Services on 1707175598055
allison W,
Customer service response - Thanks for the great rating ! We're glad you had a good experience. If you have any suggestions on how we can make it even better, we'd love to hear them.
Sears Home Services on 1770077884016
Thank you for providing appliance repair!
Ruth L,
Customer service response - Thank you for your kind words, Ruth! We're glad to have been able to assist with your appliance repair needs.
Sears Home Services on 1724295829125
The technician claimed there is nothing wrong with my washing machine. Yet it is still dripping water out the front left side. So I'm going to have to call for another person to actually figure out what is wrong with it. Didn't even hook back up the control board, so it had no power when I went to use it.
Melissa M,
Customer service response - We're very sorry for the frustration and poor communication you've experienced. Please visit searshomeservices.com or call 1-800-469-4663 so we can work on resolving this for you. Thank you for letting us know.
Sears Home Services on 1763952693721
They were here 3 times and my dryer still is not fixed. I will not purchase another one of their products.
Bonnie R,
Customer service response - We apologize for the trouble you've faced, Bonnie. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1723517690104
Repeated the same thing over & over like I was dumb. Wasn’t listening to my explanation of the problem would just jump in to his explanation again. After speaking with customer relations it is something he should have fixed and at the very least he should have called in for further informatio and/or authorization. Hope I NEVER have to use Sears again, it’s been a nightmare. 3 months and still getting the run around.
Brandi N,
Customer service response - We are truly sorry to hear about your 1-star rating and the disappointment you experienced with your Sears Appliance Repair service. Your feedback is important to us, and we would appreciate the opportunity to learn more about the specific issues you encountered. Please send us a message at https://www.facebook.com/SearsHomeServices/ so that we can discuss your concerns and work towards a resolution. We value your business and hope to have the chance to make it right.
Sears Home Services on 1718597882725
