211 Highway 432 Reviews
Read reviews from customers who used our services at 211 Highway 432
Total reviews
53
Average Rating
4.5/5
DO NOT USE THIS COMPANY. horrible communication. I asked him to send the breakdown of cost in labor to my home warranty, but that was too much of an issue for him to do. It would’ve taken him the same amount of time that it took to send me the email and it would have to send them the email. So now I have to pay for an entire washer with my own money because he was too stubborn to send them the email. If I were you, I would choose a different service man.
Joel M,
Customer service response - We apologize for the trouble you've faced, Joel. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1748563096877
Scheduled an appointment to have my washer looked at. Was told they would be there to look at it from 8-5 the following Monday. Technician called me at noon on Monday to get some info on what was going on. I informed him that I had another repair company take a look at it the week previously and that they were not able to fix it properly. He then proceeds to tell me that he will not be coming to look at it and can’t help me because someone else already did. I’d save your time and go somewhere else. Not to mention all their customer service and scheduling hoops to jump through were all AI
Caleb V,
Customer service response - We apologize for the trouble you've faced, Caleb. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1745883765540
1, I was not happy with him at all. Talked all time , charged $369 96. Totally ridiculous, I had the dish washer all cleaned out, dryed looked new and he charged me $50. For cleaning which he had no cleaning to do. He was rude. I knew I had $129. To pay for the trip but $240.more was awful. I'll never buy Sear product again. And I will tell everyone else no to either. Another stupid thing he did was. ....I have a big basket full of left over Halloween candy I have for grandkids and friends. Hessen it ask if he could have some so I got a sandwich bag I was going to put some in for you,instead he took a wallmart sack off my table and filled it half full of my candy. I COULD NOT BELIEVE How rude that was. I finally said I think you have enuf. How rude to ask for some then take that much, I was not happy. The whole experience with the service call does not get anything higher than a one rating.
Marty B,
Customer service response - We're really sorry to hear about your experience. This isn’t the service we aim to provide. Please visit searshomeservices.com or call 1-800-469-4663 so we can help resolve this for you. Thanks for giving us a chance to make it right.
Sears Home Services on 1734274878082