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211 Highway 432 Reviews
Read reviews from customers who used our services at 211 Highway 432
Total reviews
51
Average Rating
4.5/5
Was very polite and knowledgeable. Didn’t try taking my money explains everything he was doing very well, would recommend him to any one.
Chuck Q,
Customer service response - Thank you for your kind words and recommendation, Chuck! We're delighted to hear our technician was polite, knowledgeable, and transparent with you.
Sears Home Services on 1724123802850
Very nice gentleman!
Martha B,
Customer service response - Thank you for noticing the professionalism of our team; we're glad you had a positive experience!
Sears Home Services on 1722907431001
J P,
Customer service response - Thank you so much for the fantastic 5-star rating ! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!
Sears Home Services on 1721392109283
Tisha T,
Customer service response - Thank you so much for the fantastic 5-star rating, Tisha! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!
Sears Home Services on 1720498449017
Pleasant and Completed our repair and answered my questions
Patty N,
The repair took 5 months and several trips and several parts.i took several days off work and twice they didn't even show up! Horrible experience.
willie S,
Customer service response - We apologize for the trouble you've faced. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1775693963294
Alexis A,
Customer service response - We're very sorry for the frustration and poor communication you've experienced. Please visit searshomeservices.com or call 1-800-469-4663 so we can work on resolving this for you. Thank you for letting us know.
Sears Home Services on 1771980059198
NO STARS! Couldn't/wouldn't move the laundry center out of the cubby hole it's in to diagnose and fix the problem. Said call me when you get it moved.
Forrest E,
Customer service response - We apologize for the trouble you've faced. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1751868933827
DO NOT USE THIS COMPANY. horrible communication. I asked him to send the breakdown of cost in labor to my home warranty, but that was too much of an issue for him to do. It would’ve taken him the same amount of time that it took to send me the email and it would have to send them the email. So now I have to pay for an entire washer with my own money because he was too stubborn to send them the email. If I were you, I would choose a different service man.
Joel M,
Customer service response - We apologize for the trouble you've faced, Joel. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1748563096877
Scheduled an appointment to have my washer looked at. Was told they would be there to look at it from 8-5 the following Monday. Technician called me at noon on Monday to get some info on what was going on. I informed him that I had another repair company take a look at it the week previously and that they were not able to fix it properly. He then proceeds to tell me that he will not be coming to look at it and can’t help me because someone else already did. I’d save your time and go somewhere else. Not to mention all their customer service and scheduling hoops to jump through were all AI
Caleb V,
Customer service response - We apologize for the trouble you've faced, Caleb. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1745883765540
