2535 Hubbell Ave Reviews
Showing most recent reviews from verified customers of Sears Home Services
Robot H
Carmella R
He was a high five, all the way. He was kind, very professional and I would gladly recommend him to anyone.
Becky P
Jon P
IrishHDrider
Very knowledgeable, accessed the problem very quickly. Gave me my best option. Would recommend this repairman.
Pat T
Very nice, knew his job, efficient.
Francis H
Shawn K
Customer service response - Hi Shawn, thank you for taking the time to leave us a rating. We appreciate your feedback on your recent experience with Sears Appliance Repair. If there are specific aspects you'd like us to address or improve upon, feel free to share your thoughts. We value your input and hope to serve you again in the future.
Sears Home Services on July 15, 2024
Jessica P
Nice guy, but dish washer didn't get put back together all the way and problem didn't get fixed. It ended not draining and orig problem stayed the same or got worse. Had to schedule another service call.
Customer service response - We apologize for the trouble you've faced, Jessica. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on June 08, 2025
Cory W
If it weren’t for how kind the technician was, I would give this place 1 star. Maybe even -1. This was the absolute worst experience I have ever had with any kind purchase or repair. This company makes it nearly IMPOSSIBLE to be reached because of their automated system. Even when you do reach them, their phone representatives speak such poor English that any time you speak, all they can say is “rest assured, but..”. Sorry but I can’t rest assured when you take 3 weeks to come do a simple appliance repair (replacing my washer seal) because you schedule somebody then fail to assign a technician. To preface my above comment, my part had to be ordered and shipped to my house. I received the product. On the appointment confirmation, it allows you to move your appointment up if you get the part early. I moved my appointment up by 5 days. Received confirmation of the appointment. Come to the day of the appointment, I waited ALL DAY and they no call, no showed the appointment. I spent 6 hours on hold, on the phone with both employees and their supervisors and with the company that contracted this terrible service. F’n ridiculous!!!! They should go out of business. Once again, the technician was amazing. He should stop associating himself with such a terrible place of employment.
Customer service response - We are truly sorry to hear about your 1-star rating and the disappointment you experienced with your Sears Appliance Repair service. Your feedback is important to us, and we would appreciate the opportunity to learn more about the specific issues you encountered. Please send us a message at https://www.facebook.com/SearsHomeServices/ so that we can discuss your concerns and work towards a resolution. We value your business and hope to have the chance to make it right.
Sears Home Services on June 21, 2024