2535 Hubbell Ave Reviews

Very knowledgeable, accessed the problem very quickly. Gave me my best option. Would recommend this repairman.

Very nice, knew his job, efficient.

If it weren’t for how kind the technician was, I would give this place 1 star. Maybe even -1. This was the absolute worst experience I have ever had with any kind purchase or repair. This company makes it nearly IMPOSSIBLE to be reached because of their automated system. Even when you do reach them, their phone representatives speak such poor English that any time you speak, all they can say is “rest assured, but..”. Sorry but I can’t rest assured when you take 3 weeks to come do a simple appliance repair (replacing my washer seal) because you schedule somebody then fail to assign a technician. To preface my above comment, my part had to be ordered and shipped to my house. I received the product. On the appointment confirmation, it allows you to move your appointment up if you get the part early. I moved my appointment up by 5 days. Received confirmation of the appointment. Come to the day of the appointment, I waited ALL DAY and they no call, no showed the appointment. I spent 6 hours on hold, on the phone with both employees and their supervisors and with the company that contracted this terrible service. F’n ridiculous!!!! They should go out of business. Once again, the technician was amazing. He should stop associating himself with such a terrible place of employment.

Brian was very professional and honest and knowledgeable. The one you sent before not sure he knew what he was doing and misdiagnosed the problem with the washer. Your company is hard to have a conversation with. Wish I could talk to a person. My appointment was cancelled several times and not quite sure why. But when Brian arrived he did a good professional job and explained the problem.

You can't reach anyone here!!!! The chat function is worthless and the phone only takes you to an AI that's even more worthless!!! They obviously care less about customer service!!! Update: they responded and gave a phone number. What a joke! It takes you to the same AI system...no live person!!! So now they've lied about being able to reach them on top of never being able to reach them!!!

Our dryer has been broke for a month. They rescheduled with us 4 times, when you call to get a time figured out you get an AI that does not help you at all. Horrible. Do not call

Don’t call these idiots. First you’ll get an AI, which will tell you to hang up and call a different number for a live agent. Then you’ll get a call center with a foreign agent. Then they will try everything to talk you into scheduling with them, even when you can’t (or don’t want to) wait through the weekend. Nobody ever has a problem on weekends right?