2535 Hubbell Ave Reviews

Brian was very professional and honest and knowledgeable. The one you sent before not sure he knew what he was doing and misdiagnosed the problem with the washer. Your company is hard to have a conversation with. Wish I could talk to a person. My appointment was cancelled several times and not quite sure why. But when Brian arrived he did a good professional job and explained the problem.

He just showed my boyfriend what to do.i don't pay insurance to have to fix it myself. I thought that's what you did.Ate you saying that I have to pay more than 75.00 when I get something new. I thought that's what insurance does.I need to talk to someone.

AHS contractor. So American Home Shield contracted this place, I believe to fix our stove/oven and twice now, the guy was a no show. No call, no text, nothing. Won’t be using or buying anything from this place and AHS won’t either.

The tech was great. Had another appointment last week for a different appliance and it was a no show with a bunch of confusion. Still don’t know if I actually have an appointment for it again. You need to get rid of the Ai stuff. After this I won’t be using this place again. Can’t even talk to a human being. It’s text after text. Says they fixed my fridge and nobody even showed up last week. Glad I took the day off for a no show!!!

You can't reach anyone here!!!! The chat function is worthless and the phone only takes you to an AI that's even more worthless!!! They obviously care less about customer service!!! Update: they responded and gave a phone number. What a joke! It takes you to the same AI system...no live person!!! So now they've lied about being able to reach them on top of never being able to reach them!!!

Our dryer has been broke for a month. They rescheduled with us 4 times, when you call to get a time figured out you get an AI that does not help you at all. Horrible. Do not call

The technician came out to our scheduled appointment and informed us that our washer and dryer were inaccessible so he couldn’t work on them. He was up front in telling us that the warranty company would likely try to send him back out but he wouldn’t come until the unit was accessible. I signed his form saying that he came out and looked at the unit and he left and got copies of those forms via email. That’s not why I’m giving him one star. The reason I’m giving him one star is because I assume the warranty company asked him to come out again as I got an email stating that we had a new appointment a couple days later. On that day, he never came to our house. Instead, I got emails similar to what I got after the first appointment stating that it was still inaccessible and he couldn’t work on it but the signature box still showed my name, but it was NOT my signature. He forged my signature on the form instead of coming back and having me sign it stating that it was still inaccessible.

I sat home all day waiting for the Sears Repair man. He finally came at 4:30. He told me that I had to pay the $129.00 to find out the problem, I knew the problem and told him, I just wanted him to fix the senor in the oven. He said, did you google it? I said, yes the book told me the code was and then I googled it. He said, well you are right it is the sensor, the total is $500.00 , I said, well I looked the sensor up on Amazon and it was $16,00 on there, he said, well then you should fix it. I said, you are not fixing it, he said, oh I just tell you what is wrong and then I have to order the part. I was not happy and got scammed. I paid him $129.00 for something I already knew. Then tried to get me to buy their yearly plan for $500.00. NOPE don't have the entire stupid written on my forehead.

It’s not fixed and I have had zero communication on what’s getting done. I have had my service dates moved multiple times and the communication with all of this is horrible.