Every repair begins with a diagnostic fee of $90 to $150 depending on the appliance. Your technician then provides an exact quote — parts and labor — locked in once provided. You approve the cost before any work begins. If you decline the repair, you pay only the diagnostic fee. The diagnostic fee is waived if you proceed with the repair.

Same-day appointments may be available in your area. Check for same-day availability when you schedule online or call (802) 552-4364. Sears Home Services is available 6 days a week, with early morning to evening appointments, Monday through Saturday.

Sears Home Services repairs most major appliance brands, including Whirlpool, Maytag, Samsung, LG, GE, Kenmore, KitchenAid, Frigidaire, Amana, Bosch, JennAir, Hotpoint, Thermador, Dacor, Haier, Fisher & Paykel, Hisense, and more. We repair most major brands, no matter where you bought it.

Schedule your appointment online or by phone. A manufacturer-trained technician arrives during your chosen window, diagnoses the issue on-site, and provides an exact quote — parts and labor — before starting any work. You approve the cost, the technician completes the repair, and every job comes with a service guarantee. Sears Protect members receive additional benefits and perks.

Yes. Your technician provides an exact quote — parts and labor — that doesn't change once provided. You see the full cost before any repair begins. If you decide not to proceed, you pay only the diagnostic fee.

Most washers are built to last 10 to 15 years. If yours is less than 10 years old and the repair cost runs less than half the price of a comparable new unit, repair is usually the smarter investment. In Richmond's humid summers and damp shoulder seasons, regular gasket and drum cleaning helps prevent the mildew and bearing wear that shorten washer life. Hard James River water also accelerates valve and inlet scaling, so flushing the supply lines on a schedule pays off. Your technician can help you weigh the options during the diagnostic visit.

Our technicians provide appliance repair throughout Richmond and nearby communities including The Fan, Church Hill, Carytown, Scott's Addition, Manchester, the Museum District, Jackson Ward, Forest Hill, and surrounding areas of Virginia. Service appointments are available six days a week.

Richmond's humid subtropical climate is rough on home appliances year-round. Hot, sticky summers force refrigerator compressors and HVAC condensers into long duty cycles, while high indoor humidity breeds mildew in washer gaskets and corrodes electronic control boards. Moderately hard water from the James River leaves mineral scale inside dishwashers, water heaters, and ice maker lines. Pollen-heavy springs clog dryer vents and HVAC coils, and tropical storm activity stresses outdoor units while occasional ice storms drive winter power surges through sensitive electronics. Freeze-thaw cycles also fatigue washer hoses and water heater fittings. These conditions make regular maintenance especially important.

James River municipal water runs moderately hard, which means mineral scale slowly chokes ice maker fill tubes and inlet valves. Replace your refrigerator's water filter every six months — sooner if you notice slower fill times or cloudy cubes. Once a year, dump and discard a full bin of ice to flush stale water, then wipe the bin and arm with a vinegar-water solution. If your home doesn't have a softener, consider installing an inline filter on the supply line behind the fridge. If ice cubes shrink, hollow out, or stop forming entirely, schedule a diagnostic.

Sí, Sears Home Services ofrece servicio de reparación de electrodomésticos en español. Nuestros técnicos capacitados por el fabricante atienden a los residentes de Richmond y comunidades cercanas. Llame al (802) 552-4364 para programar su cita hoy.