Nashville, TN improve reviews
All Reviews are from verified customers of Sears Home Services.1–10 of 137 Reviews
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Great team and great customer serviceWe are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears!
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You guys did not do what you said you would do in a timely mannerWe apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at HomeServiceReviews@transformco.com and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
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The installation of kitchen cabinets sink and countertops took entirely too long 2 1/2 months.We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
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Love the windows but very dissatisfied with the installation.Dear Larry, Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
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It took a while but they are custom windows! And a hiccup with getting the installers there! But so impressed with the final results!Thank you for sharing your great rating! We thank you for choosing Sears and hope you recommend us to your friends and family.
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Very satisfied with entire process.Thank you for sharing your great rating! We thank you for choosing Sears and hope you recommend us to your friends and family.
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Has a little disappointed in the end result. The installer put the old brackets on the new system. The old ones were rusted. It’s not a good lookDear Marcus, thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our Members and will share your experience with our service team.
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Excellent window installsWe are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing SearsPartsDirect for your part needs!
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It took 6 days for the men to finish the windows. I called the manager in charge and he was a jerk with me.We are sorry to hear we did not meet your expectations. Our products ship directly from the manufacturer and at times do not contain instructions. If you are needing further assistance obtaining instructions, please visit www.SearsPartsDirect.com and click the chat option on the bottom right corner to speak with a Parts Direct chat representative.
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Overpriced and the worst customer service experience I've ever had. 8+ months to complete a job they said would take 10 weeks.Dear Jonathan, Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.