7930 W Tropical Parkway Ste 150 Reviews
Showing most recent reviews from verified customers of Sears Home Services
We had our entire home re-windowed with Wincore wi fows and doors. We could not be happier. They operate so smoothly and seal securely. No more dust!
LECIL, L, BULLHEAD CITY, AZ
Customer service response - Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
Sears Home Services on May 01, 2022
I had new windows installed and the whole project went very well.
MITCH, M, LAS VEGAS, NV
Customer service response - Dear Mitch, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
Sears Home Services on April 17, 2022
nice guy great job loving my heater house warm
TISH, M, KINGMAN, AZ
Customer service response - We are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears Parts Direct for your part needs!
Sears Home Services on January 23, 2022
Was very long time getting started but was very happy with the installation. The installer was very good at his job.
DORCAS, P, LAKE HAVASU CITY, AZ
Customer service response - Dear Dorcas, Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
Sears Home Services on November 28, 2021
I was very happy with the installers and the installation. Your Web site is very poor providing updates on your portal.
DAVID, D, Henderson, NV
Customer service response - Thank you for sharing your great rating! We thank you for choosing Sears and hope you recommend us to your friends and family.
Sears Home Services on May 22, 2022
Delays were extensive follow up on customer service went unanswered for months and wrong product to repair or finish the job were sent multiple times
DONALD, C, LAKE HAVASU CITY, AZ
Customer service response - Dear Donald, Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
Sears Home Services on April 17, 2022
This two to three day project took 3 weeks. The system broke down multiple times after it was installed.
FRANK, B, NORTH LAS VEGAS, NV
Customer service response - Hi, we would like to provide you with some assistance regarding the issue you are having. Are you currently still having issues with the Unit? If so we can help set a new service appointment, please email us at [email protected].
Sears Home Services on August 14, 2022
Good sales and install team. Disappointing project management communications and execution
ALEJANDRO, B, Henderson, NV
Customer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at [email protected] and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
Sears Home Services on August 07, 2022
