Grand Rapids, MI improve reviews
All Reviews are from verified customers of Sears Home Services.1–10 of 146 Reviews
-
2 months to install after told 2 weeks. Contractor unprofessional. Single woman living alone made uncomfortable in my own home. Will NEVER use again.Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
-
We had windows installed in the whole house and it went really well and looks beautiful. They did a great job on cleaning up inside and out also.We are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears!
-
Salesman was very good knew what to say. installers were friendly. the change out went smoothly for the most part with a little help.Thank you for sharing your great rating! We thank you for choosing Sears and hope you recommend us to your friends and family.
-
80% Efficient Natural Gas FurnaceWe are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
-
Jason was thorough answering my questions to help me decide which heat pump system to install. Installation went smoothly over parts of 3 days.We are so thrilled you had a 5-star experience. Thank you for taking the time to leave us a rating. We thank you for choosing Sears!
-
Sales guy miss informed crew then we got a different unit and it was only 200 dollars difference I find hard to believe crew was awesomeThank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business
-
Very good.We are so pleased to hear that you had such a positive experience. Thank you for taking the time to let us know how we did. We appreciate any and all feedback. Thank you for choosing Sears!
-
Jason lied to me about the scoop of the work they could do. Wayne the install manager never showed up.Thank you so much for your 5-star rating! We are happy to see that you had a great experience. Thank you for your business!
-
Very unhappy. AC not working now Need this fixed ASAPWe apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at HomeServiceReviews@transformco.com and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
-
Subcontracted out to a local hvac company. They did an excellent job of installing a new high efficiency gas furnace and AC.Thank you for sharing your great rating! We thank you for choosing Sears and hope you recommend us to your friends and family.